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information technology & services
Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up. Kayako is an AI-driven help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. With AI-powered automation and real-time insights, Kayako reduces manual effort, speeds up resolution times, and ensures every customer interaction is efficient and effective. What Kayako Can Do: Automated Ticketing and Categorization – Instantly classifies, prioritizes, and routes support tickets based on urgency and context. AI Chatbots and Virtual Assistants – Handles routine inquiries, resolves common issues, and seamlessly escalates complex cases to human agents. Sentiment Analysis – Detects customer emotions in real-time so agents can tailor responses and improve customer satisfaction. Smart Response Suggestions – Recommends relevant replies and knowledge base articles, helping agents provide fast and accurate answers. Self-Service Optimization – Identifies gaps in the knowledge base and suggests updates to improve customer self-service. Kayako helps customer support teams scale effortlessly, reduce workloads, and provide fast, high-quality assistance without losing the human touch. Whether you need to streamline ticket management, improve response accuracy, or enhance customer experience, Kayako makes support smarter and more efficient. Struggling with slow response times or an overwhelmed support team? Let AI lighten the load. Get started with Kayako today. Help Desk Software | AI Customer Support | Customer Service Automation | AI Chatbots | Virtual Assistants | Ticketing System | Sentiment Analysis | Smart Help Desk | AI for Customer Experience | Self-Service AI
Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up. Kayako is an AI-driven help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. With AI-powered automation and real-time insights, Kayako reduces manual effort, speeds up resolution times, and ensures every customer interaction is efficient and effective. What Kayako Can Do: Automated Ticketing and Categorization – Instantly classifies, prioritizes, and routes support tickets based on urgency and context. AI Chatbots and Virtual Assistants – Handles routine inquiries, resolves common issues, and seamlessly escalates complex cases to human agents. Sentiment Analysis – Detects customer emotions in real-time so agents can tailor responses and improve customer satisfaction. Smart Response Suggestions – Recommends relevant replies and knowledge base articles, helping agents provide fast and accurate answers. Self-Service Optimization – Identifies gaps in the knowledge base and suggests updates to improve customer self-service. Kayako helps customer support teams scale effortlessly, reduce workloads, and provide fast, high-quality assistance without losing the human touch. Whether you need to streamline ticket management, improve response accuracy, or enhance customer experience, Kayako makes support smarter and more efficient. Struggling with slow response times or an overwhelmed support team? Let AI lighten the load. Get started with Kayako today. Help Desk Software | AI Customer Support | Customer Service Automation | AI Chatbots | Virtual Assistants | Ticketing System | Sentiment Analysis | Smart Help Desk | AI for Customer Experience | Self-Service AI
Kayako has been mentioned across 4 podcasts.
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FAQs
If you have a concern about deliverability, AI quality, data privacy, or whether this will actually work for your specific situation, it's probably answered below.
Founder Solo gives you 50 AI pitches per month using the credit model (Standard pitches cost 1 credit, Enriched pitches cost 2). Founder Pro raises that to 200 credits per month and adds full Booking Probability access, unlimited Magic Match, Apollo enrichment credits, and data export capabilities. Both plans use the same credit system, so you can stretch your monthly budget further by using Standard-mode drafting.
Agency tiers have no base fee. You pay per managed client and per talent profile. Agency Standard is $199 per client per month; Agency Pro is $399 per client per month. Both add $39 per talent profile per month. Your own team's user seats are always free.
A talent profile represents one person (founder, executive, or spokesperson) you are booking onto podcasts. It includes their bio, topics, headshots, and outreach history. Team plans include 5 profiles; agency plans are pay-as-you-go.
Yes, at any time. Upgrades take effect immediately; downgrades apply at the end of the current billing period. Contact support if you need help migrating between plan families.
Every paid plan includes a 15-day free trial. Your card is saved at signup but you will not be charged until day 16. Cancel any time from your dashboard.
You keep access until the end of your current billing period. No charges after that. Your data is retained for 30 days in case you reactivate.
Yes. Select Annual on the pricing toggle and the discounted price is applied automatically at checkout. The annual price shown is the full year cost.
That is our Enterprise tier. Contact our sales team and we will build a custom plan with volume pricing, a dedicated account manager, and SLA guarantees.
