Queen of CX
Blake Morgan
Queen of CX
About Blake
Blake Morgan is an American musician, singer, music producer, record label owner, and activist based in New York City. He released the alternative rock solo album Anger's Candy in 1997 on Phil Ramone's N2K Sony/Red label. Morgan subsequently began producing music independently and founded Engine Company Records in 2002. This label was renamed ECR Music Group in 2012, and he has been involved in recording, producing, mixing, and mastering all music released under it. The label has hosted a diverse roster of artists, including James McCartney, Lesley Gore, Janita, Mike Errico, Patti Rothberg, David Cloyd, Terry Manning, Tracy Bonham, and Grace McLean. Morgan’s discography includes albums such as Anger's Candy, Burning Daylight, Silencer, Diamonds in the Dark, and Violent Delights, which have received positive reviews. In addition to his musical pursuits, Morgan is known for his activism and his role as a prominent figure in customer experience, earning the title 'Queen of CX'.
Summary based on Wikipedia, available under CC BY-SA.
Latest interviews
Every podcast episode Blake Morgan has appeared on, newest first.
Fortress of Comic News
Fortress of Comic News Ep. 467 feat. Blake Morgan
Mar 4, 2026
Your Wealth & Beyond: Secrets of Successful Entrepreneurs
Elevating The Customer Experience with Blake Morgan
Mar 7, 2025
The Experience Strategy Podcast
How to Stay Customer-Centric During Economic Downturns with Blake Morgan
Nov 13, 2024
Product Thinking
Episode 191: The Evolution of Customer Experience: Insights from Blake Morgan
Oct 2, 2024
Creating Superfans
Blake Morgan's Blueprint for Customer-Focused Leadership
Sep 5, 2024
Amazing Business Radio
Customer Focused Leadership Featuring Blake Morgan
Jul 2, 2024
Punk CX: Customer Experience Insights with Adrian Swinscoe
How D.O.M.O.R.E. will help you deliver an outstanding customer experience - Interview with Blake Morgan
Dec 4, 2019
Speaks about
Topics hosts book Blake to cover, drawn from the episodes where they appear.
Appeared On
Browse the full historical catalogue of shows that have previously hosted Blake.
Fortress of Comic News
1 episode
Shows
1
Your Wealth & Beyond: Secrets of Successful Entrepreneurs
1 episode
Shows
1
The Experience Strategy Podcast
1 episode
Shows
1
Product Thinking
1 episode
Shows
1
Creating Superfans
1 episode
Shows
1
Amazing Business Radio
1 episode
Shows
1
Punk CX: Customer Experience Insights with Adrian Swinscoe
1 episode
Shows
1
Guests who appear alongside
Guests who share the same shows as Blake. Worth a look if you are building a panel or pitching the same circuit.
Browse related cuts
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