Join us as we dive deep into the world of Applied Behavior Analysis (ABA) , exploring real-world challenges and practical strategies to improve the quality, ethics, and sustainability of ABA services. Hosted by April & Stephen, the team behind 3 Pie Squared , each episode brings actionable insights for practice owners, clinicians, and leaders in the field—whether you’re just getting started or scaling your business. Expect candid conversations, expert interviews, and honest advice about supervision, billing, hiring, training, compliance, and more. Our goal? To help you build an ABA practice that serves clients ethically and effectively—while supporting your team and growing your business with purpose. 🔗 Learn more about our courses, handbooks, and consulting services at <a rel="noopener noreferrer nofollow" href="http://www.3piesquar
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ABA Business Leaders is a business podcast hosted by Stephen Smith, with 213 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
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Stephen Smith hosts ABA Business Leaders, a business show with 213 episodes published.
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Episode #28
ABA Business Leaders Podcast: Empathic Leadership and Supporting RBTs
Aug 13, 202656 min
In this episode of the ABA Business Leaders Podcast , Stephen and April Smith are joined by Mallory and Jennifer to discuss empathic leadership and the experience of RBTs and other frontline ABA professionals. The conversation covers workplace culture, burnout, recognition, career development, professional growth, and the importance of applying the principles of reinforcement to your own team. They also discuss the emotional connection technicians develop with clients and how small acts of appreciation can make a meaningful difference. In this episode: Supporting and valuing RBTs Workplace culture and burnout Recognition and positive reinforcement Career development and CEUs The idea of a "dead-end job" Supporting technicians through client transitions Building a culture of appreciation Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/cigPR8wFFC Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs Podcast Production This podcast was produced by Max McLellan of MKM Audio . Want to start or grow a podcast for your business or brand? https://www.mkmaudio.com/contact
In this special National Wellness Month re-release, Stephen and April Smith revisit one of the most honest conversations they've had about burnout, workplace culture, and the realities of working in ABA. Inspired by real posts shared across Reddit, TikTok, Twitter, and other online communities, they react to the frustrations, challenges, and ethical dilemmas that many RBTs, BCBAs, and ABA professionals experience every day. Drawing on their experience building, scaling, and exiting a seven-figure ABA company, Stephen and April discuss why so many clinicians feel unsupported, where business owners often go wrong, and how ethical leadership creates better outcomes for both staff and clients. Whether you're a clinician, practice owner, or aspiring ABA entrepreneur, this episode offers an honest look at the issues affecting the industry, along with practical insights on building a healthier workplace. In this episode: Why Stephen and April decided to react to real ABA workplace stories Common reasons ABA professionals say they "hate their job" The impact of burnout, poor leadership, and unrealistic expectations Ethical challenges facing RBTs and BCBAs How business owners can improve staff retention and workplace culture Why advocating for yourself and your clients matters Creating sustainable, values-driven ABA businesses Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs This podcast was produced by Max McLellan of MKM Audio. Want to start or grow a podcast for your business or brand? https://www.mkmaudio.com/contact
How much training should an RBT receive before working with clients? Is online training as effective as in-person instruction? And why are so many talented clinicians leaving the ABA profession? In this episode of the ABA Business Leaders Podcast, Stephen and April Smith are joined by Allyson Wharam to discuss how effective staff training directly impacts clinical quality, employee retention, supervision, and long-term business success. Drawing on research, real-world experience, and lessons from working with ABA organisations across the industry, the conversation explores why organisations need to move beyond minimum compliance and instead build intentional learning systems that develop confident clinicians and stronger leaders. Whether you're launching a new ABA practice or managing multiple locations, this episode offers practical insights into creating a culture where employees continue learning, supervisors are equipped to lead, and businesses retain great people for the long term. In this episode you'll learn: How top ABA firms win with great training Why smart course design beats the format Must-know rules for staff training How growth keeps your best staff How to build high-performing RBTs, BCBAs, and leaders How coaching drives better results How to create a culture that keeps growing Sponsored by MarginKeepers This episode is proudly sponsored by MarginKeepers , the accounting firm built specifically for ABA businesses. From bookkeeping and payroll to financial reporting and strategic guidance, they helps practice owners understand their numbers, improve profitability, and make confident business decisions. Learn more: https://3piesquared.com/business-affiliate/MarginKeepers Have a question for Stephen and April? ABA Business Leaders Hotline: (737) 330-1432 Resources & Links MarginKeepers https://3piesquared.com/business-affiliate/MarginKeepers Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs This podcast was produced by Max McLellan of MKM Audio. https://www.mkmaudio.com/contact
Is ABA Canceled? What Every ABA Business Owner Needs to Know With social media full of headlines asking whether ABA is "getting canceled" or if the industry is in crisis, it's easy for business owners to feel uncertain about the future. In this episode, Stephen and April tackle those concerns head-on. Rather than focusing on fear, they explore what's really happening in the ABA industry, why increased scrutiny isn't necessarily a bad thing, and how ethical providers can position themselves for long-term success. From documentation and billing practices to clinical quality and leadership, this conversation is a practical reminder that strong businesses are built on strong foundations. This episode is for ABA practice owners, clinical directors, and aspiring entrepreneurs who want to build an ethical, sustainable, and compliant business. Whether you're just starting your practice or leading an established organization, Stephen and April share practical insights to help you navigate industry changes with confidence while continuing to deliver high-quality care. In this episode, you'll learn: Why increased oversight of ABA providers is happening. Whether the ABA industry is truly "in trouble." The difference between unethical providers and ethical business owners. Common compliance and documentation mistakes that create unnecessary risk. Why quality assurance should become part of your regular operations. How small operational improvements can protect your practice. Why business owners shouldn't make decisions based on fear or social media narratives. Free resources available to help strengthen your ABA business. Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 This podcast was produced by Max McLellan of MKM Audio Want to start or grow a podcast for your business or brand? Reach out here: www.mkmaudio.com Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
Saving money sounds like good business. But what happens when being frugal starts costing you more in lost time, staff frustration, compliance risk, and burnout? In this episode of the ABA Business Leaders Podcast, Stephen and April Smith unpack the hidden cost of underinvesting in your ABA business. Drawing from their own experience of piecing together free and low-cost systems, they explore why the cheapest option is not always the most cost-effective one. Have a Question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 ABA Business Leaders Support Group https://forms.office.com/r/LLpAHCXUN8 Schedule a Consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs This podcast was produced by Max McLellan of MKM Audio. Want to start or grow a podcast for your business or brand? Reach out here: https://www.mkmaudio.com/contact
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