Above The Treeline with Andy Young

Higher ground thinking on digital transformation, AI, and customer communications told through the lens of print, mail, and global market insight. treelinepress.substack.com

Above The Treeline with Andy Young is a technology podcast hosted by Andy Young, with 27 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Andy Young hosts Above The Treeline with Andy Young, a technology show with 27 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Above The Treeline with Andy Young

  Built for Distance: How USAA Engineered Digital Access Long Before “Digital Transformation” Became a Strategy

  Mar 3, 202652 minS0

  <p>Episode 25 of Above the Treeline features Andy Keller, a 42-year veteran of USAA Insurance who began his career in 1984 as part of a government-sponsored IT co-op program and retired as a Technical Architect Lead. Over four decades, Keller worked across core claims systems, document composition, image capture, e-delivery, cloud migration, and enterprise modernization initiatives. </p><p>With renewed conflict in the Middle East and American service members once again deployed into harm’s way, it feels appropriate to pause and acknowledge the families who carry that weight.</p><p>USAA was built to serve them.</p><p>As a no...

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  Above The Treeline with Andy Young

  Accessibility as a Service Isn’t Just for People. It’s for Agents, Too!

  Jan 28, 202626 minS0

  <p>When I sat down with Ernie Crawford, President and CEO of Crawford Technologies, I wasn’t expecting such a personal story to launch our discussion on digital accessibility. But it was his mother’s declining vision and a stack of unreadable investment statements that ultimately helped shape a technology platform now used by some of the world’s largest banks, healthcare companies, and service providers.</p><p>In this first in-person, audio podcast episode 22 of Above the Treeline, Ernie and I unpack what “Accessibility as a Service” really means today. It’s no longer just about meeting ADA or WCAG require...

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  Above The Treeline with Andy Young

  Rethinking the Document of Record: Is PDF the Only Option?

  Jan 20, 202645 minS0

  <p>I recently had a great conversation with Duff Johnson from the PDF Association. Duff has spent his career advocating for PDF, and for good reason. PDF has been one of the most important and enduring standards in enterprise communications.</p><p>I’ve personally spent more than 30 years working with PDF and Adobe Acrobat, going back to the early days when simply being able to preserve layout digitally was transformational.</p><p>So this conversation with Alan Berger is not about whether PDF is good or bad. It’s about asking a different question.</p><p>Is the document of r...

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  Above The Treeline with Andy Young

  The Xerox Room

  Jan 15, 20260 minS0

  <p>The TCM channel is currently featuring 9 to 5, and my wife told me I was nuts when I said I really wanted to watch the Xerox room scene, record and write about it. </p><p>She’s probably right.</p><p>For most people, 9 to 5 is remembered for its sharp commentary on workplace sexism, power dynamics, and the early push for women’s advancement in a male-dominated corporate world. Released in 1980, it arrived at a hinge moment. Carter giving way to Reagan. The Equal Rights Amendment still unresolved. </p><p>Important topics.</p><p>But for me, it was always the...

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  Above The Treeline with Andy Young

  Ahead of Its Time: A Conversation with Annemarie Pucher

  Jan 12, 202635 minS0

  <p>One of the more fascinating conversations I’ve had in a long time didn’t start with AI, agents, or customer experience buzzwords. It started with a LinkedIn post about preserving intellectual knowledge.</p><p>That article, “The Vanishing Wisdom: The Knowledge Tapped Between Two Ears,” was written by Annemarie Pucher, CEO of ISIS Papyrus Group, and it immediately got my attention. Not because it was provocative, but because it articulated something I’ve watched enterprises struggle with for years, and have experienced firsthand when experts with decades of knowledge and judgment retire or walk out the door.</p><p>What fol...

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