
Episode #358
Interview with a Louisville business icon
We sit down with one of Louisville's most recognizable business leaders on this week's Access Louisville podcast. Republic Bank Executive Chairman Steve Trager joins the show to discuss the bank's continued growth, including its presence in five states, a record financial performance and competitive advantages. In an interview wtih LBF Editor-in-Chief Shea Van Hoy, Trager also shares his thoughts on technology in banking, including how Republic is using artificial intelligence internally while maintaining a strong focus on personal relationships. "We have multiple internal [AI] agents that we've developed that can answer questions and help our people serve their customers in various areas," he said. However, he added, "I don't see it customer-facing directly anytime soon.I have my own experience with customer-facing AI, and it's been terrible almost every time I've tried to use it." With that said, he also comments on how he believes bankers should have a personal relationship with their clients We also talk philanthropy and community leadership, with Trager reflecting on the influence of his Jewish faith and why projects such as the Trager MicroForest and other downtown investments are important to Louisville's future. We get off business topics a bit too and Trager gives us recommendations on restaurants and where he likes to take out of town guests. He even shares a fast food guilty pleasure: "You know what? I love Popeyes' fried chicken," he said, noting that he'll sometimes hit the drive thru there if the mood strikes him right. Access Louisville, sponsored by Baird, is a weekly podcast from Louisville Business First. You can listen in the player above. You can also follow it on popular podcast services including Apple Podcasts and Spotify.

