AdvoKAYte: Holding Healthcare Accountable

Most people first heard of Kay Van Wey through the shocking true story of Dr. Death—the infamous Dallas neurosurgeon who maimed and killed patients. Kay stood up to him and the system that enabled him, fighting for the people whose lives he shattered. That case made headlines around the world, but for Kay, it was never about the spotlight. It was about the patients—the mothers, fathers, daughters, and sons—who deserved answers, justice, and dignity. Now, on AdvoKAYte: Holding Healthcare Accountable, Kay brings that same passion to a new mission: exposing a healthcare system that too often puts profits ahead of patient safety. With more than 40 years of experience as a medical malpractice attorney, Kay has seen firsthand the devastating impact of preventable medical errors—and uncovered their root causes. She calls out dangerous physicians, profit-driven hospitals, fraudulent schemes, and a system designed to keep patients in the dark. A lawsuit against a negligent provider can bring justice for the victims, but Kay is fighting for something bigger. She will always stand with individuals and families harmed by medical errors—but she is on a mission to reform the broken healthcare system that is vital to all of us... patients. This podcast is about more than cases—it’s about change. Patients need a voice. Their voices must be amplified—so loudly and so clearly—that politicians can no longer ignore them. Only then can we demand accountability, reform the system, and make healthcare safer for everyone. Because as Kay learned from Dr. Death—and countless other cases—the problems are fixable. What’s missing is the will to fix them. And that starts here. Knowledge is power. Strength comes in numbers. It’s time for patients to matter more than profits—and for preventable medical errors to end.

AdvoKAYte: Holding Healthcare Accountable is a society podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts AdvoKAYte: Holding Healthcare Accountable, a society show with 0 episodes published.

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  Episode #27

  Ep. 10: What Google Won't Tell You About Your Doctor | AdvoKAYte Season 2

  Aug 12, 202632 min

  Most patients research their doctor the same way they research a restaurant, they Google it, skim the reviews, and hope for the best. But online reviews can't tell you if your doctor has been disciplined by the medical board. They can't tell you their complication rates, their readmission rates, or whether other physicians in your community are quietly steering patients away from them. And the data that could tell you all of that? Most of it is locked behind laws that prevent the public from ever seeing it. In this episode of AdvoKAYte: Holding Healthcare Accountable, host Kay Van Wey sits down with Chad Erickson and Barry Howell two experienced healthcare administrators who have worked inside hospitals and large physician practice groups for an honest conversation about what patients can and cannot find out about their doctors, and what they built to start closing that gap. Chad and Barry are the founders of Texas Best Docs, a platform designed to give patients and physicians access to factual, objective information about providers, starting with Texas Medical Board actions, without the noise of pay-to-play directories or anonymous reviews. In this episode, they discuss: Why Google reviews are one of the worst ways to evaluate a physician What Texas Best Docs is, how it works, and how it's different from pay-to-play directories What the Texas Medical Board actually tracks and what its limitations are Why a clean record on the medical board does not necessarily mean a doctor is good The data that hospitals collect on every physician and why patients can never see it What the National Practitioner Data Bank is and why it is off limits to the public How to use CMS hospital data to make more informed decisions about your care The best advice two healthcare insiders have for patients choosing a doctor DocWatch: how to get alerted when your doctor has a new Texas Medical Board action One of the most striking moments in this conversation is Kay's description of the data that exists inside every hospital, infection rates, complication rates, return-to-OR rates, and the reality that patients will almost certainly never have access to it. As Kay puts it, doctors have a right to privacy, but patients have a right to know if the surgeon they are about to trust has a pattern of outcomes that other surgeons do not. Kay also explores the uncomfortable truth that even people who work inside the healthcare system, administrators, practice executives, physicians themselves, struggle to get reliable information about the doctors they credential, hire, and refer patients to. The transparency problem is not just a patient problem. It is an industry-wide problem that nobody has fully solved. But this episode is not about making patients afraid to see their doctors. It is about building a healthcare system where: Patients have access to real, objective information about their providers Online directories reflect facts, not marketing budgets Physicians are held accountable through data, not just reputation Transparency is treated as a patient right, not a liability risk Because you cannot make an informed decision about your care with information you are never allowed to see. At Van Wey & Metzler Law Firm in Dallas, Texas, Kay Van Wey and her team advocate for families affected by: Medical malpractice Hospital negligence Birth injuries Surgical errors Preventable medical harm Unsafe healthcare systems Listen to more episodes of AdvoKAYte: Holding Healthcare Accountable: https://www.vanweylaw.com/advokayte-podcasts/ Learn more about Van Wey & Metzler Law Firm: https://www.vanweylaw.com/ Subscribe for conversations about: Patient safety, healthcare accountability, medical malpractice, hospital governance, physician burnout, peer review, medical ethics, hospital leadership, and patient advocacy. Thanks!

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  Episode #26

  Ep. 9: Fake Boards, Rogue Doctors & the Truth About Cosmetic Surgery | AdvoKAYte Season 2

  Aug 5, 202652 min

  Most patients assume that if a doctor has credentials on their wall, they are qualified to perform the procedure they are offering. But what happens when those credentials are fake, misleading, or completely unrelated to the surgery being performed on you? In this episode of AdvoKAYte: Holding Healthcare Accountable, host Kay Van Wey sits down with Dr. Bruce Hermann, a board-certified plastic and reconstructive surgeon, for a candid conversation about fake board certifications, unregulated office-based surgery, the explosion of med spas, and why patients are often the last to know when something is wrong. Dr. Hermann is a practicing plastic and reconstructive surgeon with over two decades of experience. He also hosts his own podcast, Nip Talk, where he educates patients about the world of aesthetics and plastic surgery. Together, Kay and Dr. Herman pull back the curtain on what patients need to know before they ever agree to a procedure. In this episode, they discuss: What board certification actually means and how to verify it Why "triple board certified" is often a red flag, not a selling point How to use the American Board of Medical Specialties (ABMS) to protect yourself The hidden dangers of office-based surgical suites with little to no oversight Why some doctors practice procedures far outside their training, and how they get away with it The explosion of med spas and what happens when the medical director is absent in name only What really happens when something goes wrong in an office setting The growing corporatization of medicine and what it means for patient safety AI in healthcare, promise, risk, and who is actually looking out for the patient One of the most eye-opening moments in this conversation is Dr. Herman's honest account of what "triple board certified" actually means in the cosmetic surgery world, and why it is one of the clearest warning signs that a provider may not be who they say they are. Kay also explores the uncomfortable reality that patients are often not equipped to tell the difference between a legitimate board certification and a fake one, and that the burden of honesty falls entirely on the provider, not the patient. But this episode is not about scaring people away from necessary procedures. It is about creating a healthcare environment where: Patients can verify their doctor's credentials with confidence Office-based procedures are properly regulated Med spas are held accountable to real standards Providers are honest about what they are and are not trained to do Because patient safety should never depend on a patient knowing which boards are real and which ones are not. At Van Wey & Metzler Law Firm in Dallas, Texas, Kay Van Wey and her team advocate for families affected by: Medical malpractice Hospital negligence Birth injuries Surgical errors Preventable medical harm Unsafe healthcare systems Listen to more episodes of AdvoKAYte: Holding Healthcare Accountable: https://www.vanweylaw.com/advokayte-podcasts/ Learn more about Van Wey & Metzler Law Firm: https://www.vanweylaw.com/ Subscribe for conversations about: Patient safety, healthcare accountability, medical malpractice, hospital governance, physician burnout, peer review, medical ethics, hospital leadership, and patient advocacy.

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  Episode #25

  Ep. 8: Why Dangerous Doctors Sometimes Stay in Hospitals | AdvoKAYte Season 2

  Jul 29, 202631 min

  Most patients assume hospitals closely monitor doctors and quickly step in when patient safety is at risk. But what really happens behind the scenes when concerns are raised about physician behavior, competency, professionalism, or patient harm? In this episode of AdvoKAYte: Holding Healthcare Accountable , host Kay Van Wey sits down with physician leader and patient safety advocate Dr. Brijen Shah for an honest conversation about hospital governance, physician oversight, peer review, and the difficult balance between transparency, accountability, and protecting patients. Dr. Shah is a practicing gastroenterologist, geriatrician, educator, and physician leader within the Mount Sinai Health System. Together, Kay and Dr. Shah pull back the curtain on how hospitals actually oversee doctors, and why those systems sometimes succeed and sometimes fail. In this episode, they discuss: How hospitals govern physicians What hospital peer review committees actually do Why some dangerous doctors stay in practice The tension between hospital profits and patient safety Physician professionalism and accountability Why healthcare systems need transparency and trust The growing fear of retaliation, lawsuits, and secrecy in medicine Why patient safety depends on strong hospital culture One of the most eye-opening moments in this conversation is the discussion about how hospitals balance protecting patients while also managing legal risk, physician shortages, financial pressures, and institutional reputation. Kay also explores the uncomfortable reality that some healthcare systems may prioritize business concerns over accountability, especially when high-revenue physicians are involved. Dr. Shah candidly explains why those pressures are real and why hospital leadership and physician governance matter more than patients realize. But this episode is not about attacking healthcare workers. It is about creating healthcare systems where: Doctors can speak up safely Hospitals prioritize integrity Mistakes are learned from Patients are protected Because accountability and patient safety should never depend on secrecy. At Van Wey & Metzler Law Firm in Dallas, Texas , Kay Van Wey and her team advocate for families affected by: Medical malpractice Hospital negligence Birth injuries Surgical errors Preventable medical harm Unsafe healthcare systems Listen to more episodes of AdvoKAYte: Holding Healthcare Accountable : https://www.vanweylaw.com/advokayte-podcasts/ Learn more about Van Wey & Metzler Law Firm: https://www.vanweylaw.com/ Subscribe for conversations about: Patient safety, healthcare accountability, medical malpractice, hospital governance, physician burnout, peer review, medical ethics, hospital leadership, and patient advocacy.

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  Episode #24

  Ep. 7: Unfiltered: Kay Van Wey Goes Deeper on Why Medical Errors Keep Happening | AdvoKAYte Season 2

  Jul 22, 202615 min

  What if most medical mistakes aren't caused by bad doctors or careless nurses, but by systems that were never designed to prevent human error in the first place? In this episode of AdvoKAYte: Holding Healthcare Accountable, host Kay Van Wey sits down with Kalee Pair to break down one of the most important conversations of Season 2, her full interview with Dr. Matt Austin, a PhD-level patient safety expert and systems engineer who spent over a decade in the airline industry before bringing that same safety-first thinking to healthcare. Kay distills the science of patient safety into what every patient needs to understand: Why aviation is dramatically safer than hospitals, and what healthcare refuses to adopt from it How the number of Americans dying from preventable medical mistakes is equivalent to three 747s crashing every single day Why bad systems, not bad people, are responsible for the overwhelming majority of preventable harm What the Swiss cheese model reveals about how catastrophic medical errors actually happen Whether human error can truly be engineered out of healthcare, and what it would take to get there Why good people who enter medicine for the right reasons sometimes get crushed by the system itself This episode is short, accessible, and genuinely eye-opening. Whether you are a patient, a healthcare worker, or someone who has ever trusted a hospital with your life, this conversation is for you. At Van Wey & Metzler Law Firm in Dallas, Texas, Kay Van Wey and her team represent families affected by preventable medical errors, hospital negligence, birth injuries, surgical errors, and healthcare system failures. Because accountability in healthcare is not about blame. It is about building a system that is actually worthy of our trust. Listen to the full Episode 2 conversation with Dr. Matt Austin: https://www.vanweylaw.com/advokayte-podcasts/ Learn more about Van Wey & Metzler Law Firm: https://www.vanweylaw.com/ Subscribe for conversations about: Patient safety, healthcare accountability, medical malpractice, hospital governance, physician burnout, peer review, medical ethics, hospital leadership, and patient advocacy.

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  Episode #23

  Ep. 6: When Hospitals Make Mistakes: What Really Happens Behind Closed Doors | AdvoKAYte Season 2

  Jul 15, 202636 min

  Preventable medical errors are estimated to be the third leading cause of death in the United States. So why do they keep happening, and what do hospitals actually do when something goes wrong? In this episode of AdvoKAYte: Holding Healthcare Accountable, Kay Van Wey sits down with healthcare executive and patient safety advocate Anne Roberts to answer both of those questions honestly. Anne has spent over 30 years inside hospital systems at the highest levels. She knows how errors are investigated, what gets reported, what stays confidential, and where the system falls short. Together, Kay and Anne cover: Why communication breakdowns between care teams are the leading cause of preventable medical harm What a Root Cause Analysis looks like when a serious safety event occurs What hospitals are required to report, and what they aren't Why most of what happens after a medical error never becomes public knowledge The truth about informed consent forms and what patients should know before signing one How to be your own advocate inside a healthcare system that isn't always working in your favor Kay also pulls back the curtain on something most patients have never heard of: hospital apology management programs. When something goes wrong, hospitals don't always lead with accountability. Sometimes they lead with kindness, and a team of lawyers working quietly in the background. It is one of the most important conversations in this episode, and one every patient should hear before they ever find themselves in that situation. This episode is honest, practical, and at times uncomfortable. But it is exactly the kind of conversation that helps patients and families protect themselves. At Van Wey & Metzler Law Firm in Dallas, Texas, Kay Van Wey and her team represent families affected by preventable medical errors, hospital negligence, birth injuries, surgical errors, and healthcare system failures. Because accountability in healthcare is not about blame. It is about making sure what happened to your family does not happen to someone else.

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