
Episode #20
AI Heroes: Kyle Papanikolas - Episode 20
<p>In this episode, Kyle Papanikolas, Insights Leader at McDonald's, shares a provocative theory about how AI is fundamentally dividing the insights profession into two camps—and why only one will thrive in the AI era.</p><p>With 20 years of experience spanning supplier-side research to leading insights at one of the world's most iconic brands, Kyle offers a candid perspective on AI's real-world impact. He reveals how McDonald's is navigating company-wide AI adoption, from rolling out Microsoft Copilot across the entire organization to the careful experimentation happening within his insights team.</p><p>Kyle doesn't hold back on the co...





