
All Business with Jeffrey Hayzlett
The Business of Hospitality: Scaling Excellence Without Losing the Human Touch with Sebastien Silvestri
On this episode of All Business with Jeffrey Hayzlett, Jeffrey sits down with Sebastien Silvestri, CEO of The Dinex Group, the global restaurant group founded by legendary chef Daniel Boulud. With more than 25 years in hospitality, Sebastien shares what it takes to build and scale an iconic brand without compromising the customer experience. They discuss leadership from the bottom up, developing and retaining great talent, maintaining excellence across 25 restaurants worldwide, and using technology and AI without losing the human connection that makes hospitality special. For Sébastien, success isn't measured by awards alone, it’s a full dining room, a loyal customer, and an experience that brings people back. Learn more about your ad choices. Visit megaphone.fm/adchoices






