
Episode #12
The Four Missing Links to a True Culture of Appreciation (with Jim Uhl)
Jim Uhl spent almost 30 years as a police officer before he became a leadership researcher, a Gallup-certified strengths coach, and the Chief Engagement Officer of Breaking the Chain Consulting. Jim and I talk about the four missing links he sees holding organizations back: purpose and values, strengths, a culture of appreciation, and forgiveness. We get into why so many leaders build their culture by accident instead of on purpose, and why that gap is costing them their best people. Jim walks through how he helped one client welcome four new hires on day one using each of the five languages of appreciation, and why none of them have any intention of leaving. We also talk about what trust is really built on, why AI can never replace it, and why intentional appreciation has to come from your own strengths to feel authentic instead of forced. If you've wondered whether appreciation actually drives retention, this episode settles it. BOOKS MENTIONED: - Audacious: Forgiveness in the Workplace by Jim Uhl - Stop Being Nice by Jim Uhl - The Arch by Jim Uhl If this conversation stirred something in you, go find Jim at breakingthechainconsulting.com, or learn more about his new book at audacious-book.com. You can reach him directly at juhl@breakingthechainconsulting.com, or follow him on Instagram @breakingthechain73 and on LinkedIn under his own name, Jim Uhl. Interested in more training like this, where you can earn SHRM and HRCI continuing education credit? Check out the Appreciation at Work® HR Professional Membership at https://hr.joinaaw.com/ .


