Automation and Self-Service Podcast

Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field– subscribe today!

Automation and Self-Service Podcast is a technology podcast hosted by Automation and Self-Service, with 14 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Automation and Self-Service hosts Automation and Self-Service Podcast, a technology show with 14 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Automation and Self-Service Podcast

  Steven King on leading ARKI and the future of automation

  Nov 10, 202514 minS0

  <p>In this episode of The Automation and Self-Service Podcast, editor Sandra Carpenter sits down with Steven King, CEO of BlueSky Robotics and Distinguished Professor of Innovation and Emerging Technology at UNC. King is co-hosting and keynoting this year's Automated Retail and Kiosk Innovation (ARKI) show in Tampa, where he'll help lead conversations on how automation, AI and robotics are reshaping self-service industries.</p><p>King shares his perspective on the event's evolution from the Self-Service Innovation Summit to ARKI, explaining how the rebrand reflects the growing connections between retail, vending, and technology. He also discusses the importance of applied...

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  Automation and Self-Service Podcast

  Classic meets modern: How vending is evolving in the age of AI

  Oct 16, 202518 minS0

  <p>Vending has long been a symbol of convenience, from the nostalgic glow of the classic Coke machine to today's sleek, touchscreen models that accept mobile payments and even make product recommendations. In this episode of The Automation and Self-Service Podcast, host Sandra Carpenter, editor of Vending Times and Kiosk Marketplace, sits down with Dale Laszig, a longtime payments industry journalist and content creator who has tracked vending's digital transformation for years. Together, they explore how operators are blending tradition and technology to meet modern expectations.</p><p>Laszig discusses the delicate balance between innovation and accessibility, highlighting how operators...

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  Automation and Self-Service Podcast

  Keeping kiosks always on: a conversation with Smart Charging Technologies

  Sep 18, 202516 minS0

  <p> In the newest episode of the Automation and Self Service Podcast, Sandra Carpenter, editor of Kiosk Marketplace, talks with Micah Larsen, MBA, sales director at Smart Charging Technologies, about one of the most expensive challenges kiosk and vending operators face: downtime. </p>

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  Automation and Self-Service Podcast

  The future of campus dining? PizzaForno thinks it’s a 24/7 pizza vending machine

  Aug 21, 202517 minS0

  <p>On this episode of the Automation and Self Service Podcast, we're diving into one of the hottest trends in food tech: 24/7 pizza vending. My guest is Travis Musser, PizzaForno's West Coast lead, who is spearheading the brand's expansion into Southern California.</p><p>PizzaForno is North America's first automated pizzeria, serving fresh, high-quality pizzas in just minutes — anytime, day or night. Now the company is making waves on college campuses across Los Angeles, bringing students a late-night dining option that's convenient, affordable and surprisingly fresh.</p><p>Musser shares insight about what makes this concept so appealing to students, th...

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  Automation and Self-Service Podcast

  The automation of eco-friendly cleaning with Mr. Turtle

  Jul 17, 202520 minS0

  <p>In this episode of the Automation and Self-Service Podcast, we're exploring an innovative solution tackling one of the biggest environmental challenges of our time: single-use plastic waste.</p><p>Our guest, Benjamin Arts, co-founder of Mr. Turtle, has launched a "refill revolution" in the cleaning product industry. We discuss how Mr. Turtle's self-service stations are not only making it incredibly easy for consumers to refill their cleaning essentials, but also how they're dramatically reducing plastic waste by offering high-quality, effective products with convenience that rivals traditional shopping. Arts shared the journey behind creating this brand and how their automated...

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