
Episode #372
#372: Curtis LeMaster on the Training Gap and the Future of the Smart Home
SHOW NOTES In this episode, Curtis and I discussed: Why he believes overselling and overpromising is the industry's most damaging habit, and what it looks like from a technician's side of the business His take on CEDIA Expo this year, including the training gap he keeps running into when he brings new hires to the show And Why customers have started asking for less control instead of more, and why he thinks that's the industry's own fault Whether you're running a two-person shop or a team of fifty, Curtis brings the kind of perspective you only get from staying in the game long enough to see the cycles repeat. So settle in and enjoy my conversation with Curtis LeMaster. Let's get started! To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/ au372




