Banking on Community: A Podcast for Community Bankers

How can community banks stay ahead of the curve in today’s evolving technology landscape? Our podcast explores how community financial institutions are competing, reaching new customers, making a difference in their communities and more. Join CSI as we discuss the latest industry trends, how bankers are overcoming challenges and more.

Banking on Community: A Podcast for Community Bankers is a business podcast hosted by CSI, with 57 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

CSI hosts Banking on Community: A Podcast for Community Bankers, a business show with 57 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #18

  Is Your Bank’s Leadership Bench Ready?

  Jul 28, 202631 minS1

  A strong succession plan requires more than identifying names on a page. Mika Moser, founder and CEO of At C Level Consulting Group, joins Banking on Community to discuss how banks can assess leadership readiness, develop high performers and prepare teams for technology-driven change. She also explores the role culture, curiosity and clear communication play in attracting talent and building a stronger leadership bench. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

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  Episode #17

  From Clicks to Conversations: How AI is Reshaping Account Holder Engagement

  Jun 4, 202639 minS1

  <p>For decades, digital banking has been built around clicks, menus, and workflows. But AI is changing that, creating banking experiences built around conversation, context, and intent.<br/><br/>In this episode of Banking on Community, we sit down with Chris Cox, General Manager of Digital Engagement Solutions at CSI, and Daniel Haisley, CSI's Chief Data & AI Officer, to discuss how conversational banking is reshaping the digital experience for consumers and businesses. We explore how AI is helping banks move from reactive service to proactive guidance, deliver more personalized experiences, and strengthen customer relationships.<br/><br/>We also discuss the...

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  Episode #16

  Reclaiming Small Business Banking (Live at CX26)

  Apr 28, 202625 minS1

  <p>Catch the latest Banking on Community episode to learn how community banks can reclaim small business relationships by embedding payments, tapping into operational data and becoming part of their everyday workflows.</p><p>Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! <br/><br/></p>LinkedInXFacebookYouTube

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  Episode #15

  High Touch, High Tech: Concierge Banking with Mary Usategui

  Mar 10, 202628 minS1

  <p>What does “concierge banking” actually look like in practice? Mary Usategui, President and CEO of BankMiami, joins Banking On Community to talk about relationship-driven service, smart growth, and why community banks still have a real edge with business customers. Along the way, she shares her stories on building a bank, testifying before Congress, and how St. Patrick’s Day might have just set BankMiami up for success.</p><p>Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! <br/><br/></p>LinkedInXFacebookYouTube

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  Episode #14

  Spooky Stories, Real Threats: Talking Cybersecurity with Steve Sanders

  Oct 17, 202527 minS1

  <p>It’s spooky season on Banking on Community—and nothing’s scarier than cyber threats. Saxon and Brett are joined by CSI’s own CSIO and CRO, <b>Steve Sanders</b>, to talk deepfakes, voice cloning, and why you should probably think twice before scanning that random QR code. From AI-driven fraud to Steve’s secret “SAUCE” for staying secure, this episode will keep you informed... and paranoid enough to change all your passwords.</p><p>Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! <br/><br/></p>LinkedInXFacebookYouTube

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Recent guests on Banking on Community: A Podcast for Community Bankers. Study who booked and why before you pitch.

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