
Episode #17
Ambassadors Clubhouse: How Do You Open the Most In-Demand Restaurant in New York?
What does it take to open one of New York City's most in-demand restaurants and then make it better after the doors open? On this episode of Bar Hacks , host David Klemt sits down with Bar Hacks: ReFire co-host Bradley Knebel, general manager of Ambassador's Clubhouse NYC, to talk about the work behind opening and leading a restaurant with enormous expectations from day one. Bradley traces his path from sommelier to restaurant leadership and the opening experiences that made him fall in love with bringing concepts to life. He shares why no restaurant survives first contact with operating reality unchanged, how to protect a brand's non-negotiables while listening to guests, and why opening leaders need to check their egos at the door. The conversation gets into the realities behind Ambassadors Clubhouse: overwhelming reservation demand, a massive menu, two-floor service, highly technical culinary and beverage programs, and the prep systems required to make complexity look effortless. Bradley also breaks down how his team approached hiring roughly 100 people, why he hires the person before the skill set, and how that philosophy helped the restaurant reach six months with 100% voluntary retention among its service team. Along the way, David and Bradley discuss culture as an operating and financial issue, decision making under pressure, giving GMs clear authority, building consistency without chasing perfection, and Bradley's standard for excellence: get 1% better every day. Plus, Bradley shares the real family story behind the Ambassadors Clubhouse concept, including the man whose portrait connects the restaurant to the Punjabi mansion parties that inspired it. Notes Bradley Knebel IG Ambassadors Clubhouse NYC IG Ambassadors Clubhouse NYC website Ambassadors Clubhouse website KRG Nightlife IG KRG Nightlife website






