Behind The Button

Behind the Button is your all-access guide to the intricate, fast-moving world of pay. From 2026, every fortnight we sit down with experts from across the pay professions to uncover the stories, challenges and innovations shaping this essential industry. From legislative updates and technological change to the evolving roles found within pay teams, we explore the forces that keep pay professionals sharp, busy and always adapting. Because in payroll, nothing ever stands still. It’s never, ever boring. And there’s certainly more to it than pushing that elusive button to get people paid. But beyond the systems and processes, this is a podcast about people. We get to know the individuals behind the payslips, diving into their motivations, career journeys and the passions that drive them. Join us as we pull back the curtain on the world of pay, and discover what really happens behind the button. https://www.cipp.org.uk

Behind The Button is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Behind The Button, a business show with 0 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #19

  S1 E19: A career in pay: four decades of change

  Aug 17, 202649 minS1

  In this episode, payroll expert Clare Warrington shares insights from a career spanning nearly 40 years across retail, healthcare and logistics. Clare discusses the realities of payroll as a high-pressure profession where accuracy, compliance and customer service are essential, while highlighting the importance of maintaining work-life balance and protecting mental wellbeing. From starting as a teenage wages clerk in the pre-digital era to leading payroll operations for thousands of employees, Clare reflects on the value of continuous learning, adaptability and strong people skills. She explains how pay professionals play a vital role in supporting employees’ financial wellbeing and resolving issues with empathy and care. The conversation also explores the future of payroll, including the growing impact of artificial intelligence and automation. Clare believes technology can reduce repetitive tasks and improve efficiency, allowing pay teams to focus on analysis, compliance and employee support. She also shares her passion for mentoring, developing new talent and ensuring the next generation sees payroll as a rewarding and meaningful career. Tune in to hear from someone who truly loves payroll and has built their entire career in the industry. Glossary AI = artificial intelligence, NI = National Insurance, SSP = statutory sick pay Links Follow Clare on LinkedIn: https://www.linkedin.com/in/clare-warrington-msc-fcippdip-68067948/ Culina: https://www.culina.co.uk/ The MSc in Strategic Leadership: https://www.cipp.org.uk/training-and-education/study/msc.html CIPP-approved qualifications: https://www.cipp.org.uk/training-and-education/study.html

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  Episode #18

  S1 E18: Beyond the payslip: supporting mental wellbeing in payroll

  Aug 3, 202647 minS1

  In this episode of ‘Behind the Button’, Sarah MacIntosh, Chief Executive Officer of Mental Health First Aid MHFA England, shares how her personal experiences and career journey have shaped her passion for improving workplace mental health. From financial services to leading a national organisation, Sarah explains why psychological safety is essential for both employee wellbeing and organisational success. The conversation explores why mental health is everyone's responsibility and how leaders and managers can reduce stigma by encouraging open, honest conversations. Sarah discusses the importance of listening with empathy, recognising the early signs of stress and burnout, and creating cultures where employees feel comfortable bringing their whole selves to work. We also examine the unique pressures faced by pay professionals, where demanding deadlines and high levels of responsibility can impact mental wellbeing. Sarah highlights how Mental Health First Aid training equips people with the confidence to spot the signs of mental ill health, start supportive conversations and guide colleagues towards appropriate help. This fantastic episode offers practical insights into building psychologically safe workplaces where people feel valued, supported and empowered to perform at their best. Creating healthier workplaces starts with more than wellbeing initiatives. It begins with making people feel safe, seen and supported. Links MHFA England website: https://mhfaengland.org/ MHFA England 'My Whole Self' webinar: https://www.youtube.com/watch?reload=9&v=FQKG3exUCpo&time_continue=11&source_ve_path=MjE0Mjgz&embeds_referring_euri=https%3A%2F%2Fwww.bing.com%2F&embeds_referring_origin=https%3A%2F%2Fwww.bing.com CIPP and MHFA England joint article in Professional magazine: https://online.flippingbook.com/view/42025276/50/ CIPP and MHFA England joint blog on 'My Whole Self': https://www.aomhfa.org/your-stories/building-leadership-around-difference-adrian-s-my-whole-self-story/ CIPP and MHFA England joint blog on 'Experiences of ADHD in the pay industries': https://mhfaengland.org/mhfa-centre/blog/fast-systems-faster-minds-experiences-of-ADHD-in-the-pay-industries/

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  Episode #17

  S1 E17: Payroll pathways: opportunities, skills and success

  Jul 20, 20261h 3mS1

  What does the payroll job market look like right now? In this episode of ‘Behind the Button’, Director at Portfolio Payroll (our Corporate Partners), Gillian Owen joins us to share her insights into the changing world of careers in pay, and what employers are really looking for. Gill explains how payroll has evolved beyond processing payslips, with many roles now offering greater influence across technology, projects and the wider business. She discusses the skills which help candidates stand out, why attitude often matters just as much as experience and how professionals can continue developing throughout their careers. We also talk about what candidates want from employers today, from flexible working and meaningful benefits to clear opportunities for progression. Along the way, we learn more about Gill herself, including her love of creating elaborate fancy dress costumes and why her daughter's enthusiasm for work gives her so much pride. The conversation also explores the differences between the UK and Canadian payroll markets and why the future of payroll has never looked brighter. If you're building a career in payroll, recruiting new talent or simply interested in where the profession is heading, this episode is full of useful information and plenty of reasons to be optimistic. Glossary AI = artificial intelligence, NPI = National Payroll Institute Links Follow Gill on LinkedIn: https://www.linkedin.com/in/gillian-o-bab0726b/ Follow Portfolio Payroll on LinkedIn: https://www.linkedin.com/company/portfolio-payroll-limited/ Portfolio Payroll: https://www.theportfoliogroup.com/payroll/?utm_source=LinkedIn&utm_medium=Social&utm_campaign=CIPP_Gill_PodcastJuly2026 Gemma Creamer's article for Professional magazine: https://online.flippingbook.com/view/227085278/69/

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  Episode #16

  S1 E16: Getting payroll right for SMEs

  Jul 6, 202651 minS1

  This episode of 'Behind the Button' welcomes Sam Johnson, Payroll Partner at Dains, for a conversation about what it really takes to deliver great payroll for small and medium-sized enterprises (SMEs). Sam shares her unconventional journey from studying law to building a career in payroll and human resources. She discusses the nuances of supporting owner-managed businesses, why pay professionals must go beyond processing to become trusted advisers and how proactive communication and understanding each client's business are essential to success. Sam also shares her approach to leadership, explaining why she prioritises curiosity, humility and confidence in decision-making when building teams. From managing change to supporting colleagues during busy periods, she reflects on the people-first nature of the pay professions and the rewarding moments that come from helping others grow. Along the way, Sam talks about a memorable trip to Australia with her mum, her dogs, River and Nettle and the importance of in-person networking. She leaves aspiring pay professionals with one key piece of advice: stay curious. Glossary GDPR = General Data Protection Regulation, HMRC = HM Revenue and Customs, RTI = real time information, SMEs = small and medium-sized enterprises, SSP = statutory sick pay Links Follow Sam on LinkedIn: https://www.linkedin.com/in/samantha-johnson-075060b7/ Follow Dains on LinkedIn: https://www.linkedin.com/company/dainsacc/ The Dains website: https://www.dains.com/ Sam's article in The Times: https://www.thetimes.com/business/entrepreneurs/article/employee-benefits-hmrc-ends-p11d-forms-gp7h6qzdw

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  Episode #15

  S1 E15: Behind 'My Duvet Flip'

  Jun 22, 20261h 7mS1

  In this episode of ‘Behind the Button’, we’re honoured to welcome Jackson Parsons, Founder and Chief Executive Officer of Duvet Flip to the show. He shares the inspiring story behind ‘Duvet Flip’, a movement built on the belief that life's challenges can become opportunities for growth and positive change. Following a life-changing health diagnosis during the pandemic, Jackson was prompted to re-evaluate his priorities, leading to a mission focussed on helping people build fulfilling careers and resilient mindsets. The 'Duvet Flip' YouTube channel now has more than a million followers and the show regularly hosts big names, from CEOs of large organisations to household celebrity names, but Jackson remains humble, grounded and refreshingly honest. The conversation explores the work of Youth Group, which has supported more than 105,000 young people through employment opportunities and mentoring, leading to career development. Jackson discusses the evolving world of work, including the rise of artificial intelligence, and explains why businesses should embrace new technologies while continuing to invest in emerging talent. Listeners will gain valuable insights into the importance of continuous learning, staying coachable and viewing mistakes as an essential part of personal and professional development. The episode also highlights the value of financial literacy, authentic leadership and building confidence through small, consistent actions. Jackson reflects on overcoming anxiety, navigating rejection and staying true to your values, while emphasising the importance of strong partnerships and shared purpose. Whether you're finding your feet in your career or leading others, Jackson shares practical lessons on resilience and on making a meaningful difference. Glossary AI = artificial intelligence, CEOs = Chief Executive Officers, PLC = public limited company, SaaS = software as a service Links My Duvet Flip: https://www.youtube.com/@myduvetflip Follow Jackson on LinkedIn: https://www.linkedin.com/in/jackraymondparsons/ Follow Leon on LinkedIn: https://www.linkedin.com/in/leonjuice/ Follow My Duvet Flip on LinkedIn: https://www.linkedin.com/company/myduvetflip/ Adrian's appearance on My Duvet Flip: https://www.youtube.com/watch?v=IKxZrCOwjV8 Jason Davenport's appearance on My Duvet Flip: https://www.youtube.com/watch?v=9jXvNCF-dj8 National Apprenticeship Week on My Duvet Flip: https://www.youtube.com/watch?v=VD-9yM9QVKg CIPP Understand your payslip tool: https://rise.articulate.com/share/B8vieHOT5oXqm-p2IHJfyml2fAPXzRFU#/

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