
Behind the Cubicle
Ep. 10: How Purveyor Delivers a Standout Guest Experience with GM Greg Willson
In this episode of Behind the Cubicle, Stephanie Kennedy-Mell sits down with Greg Willson, General Manager of Purveyor, to talk about the journey from starting at the bottom of the industry to leading one of Huntsville’s most elevated dining experiences.Greg shares how working as a server assistant shaped his leadership style, what it takes to build a strong team culture, and why consistency matters more than perfection in hospitality. The conversation also touches on what it means to be part of a restaurant recognized by the Michelin Guide and the level of detail, discipline, and execution required to meet that standard every night.They also get into:• What separates fine dining from other restaurant experiences• How staff training and menu knowledge elevate every guest interaction• The behind-the-scenes reality of managing hundreds of guests each week• Creating memorable experiences through concepts like Supper Club and live art shows• And how great teams recover when things don’t go as plannedIf you’ve ever wondered what makes a restaurant truly stand out, this conversation gives you a real look behind the scenes.

