
Episode #94
Why Shopping Center Owners Must Stay Personally Involved | EP 94: I Own A Shopping Center Now What
Could a direct conversation with a prospect or tenant save your next lease from falling apart?In Episode 94 of I Own A Shopping Center Now What, Beth Azor explains why shopping center owners must remain personally involved in the most important parts of their business, even when they have leasing brokers and property managers handling day-to-day operations.Beth shares how direct conversations with hesitant prospects can reveal concerns that brokers may not uncover and create opportunities for flexible lease structures, including percentage rent and sales-based termination rights. She also explains how personal relationships with tenants can improve rent collection, prevent balances from becoming unmanageable, and reduce avoidable vacancies.The lesson is simple: delegate the work, but never delegate all responsibility for your tenants, prospects, and multimillion-dollar asset.🔑 KEY TAKEAWAYS- Owners should personally step in when leasing deals begin falling apart.- Prospects may share concerns with owners that they will not share with brokers.- Asking hard questions can uncover the real reason behind a stalled deal.- Creative lease structures can help nervous tenants move forward.- Percentage rent can reduce risk for both the owner and the tenant.- Personal relationships make rent collection more effective.- Persistent follow-up can stop one late month from becoming three.- Allowing rent balances to grow can create preventable vacancies.- Brokers and property managers are extensions of the owner, not replacements for owner involvement.- Owners should know they did everything possible before allowing a deal or tenant relationship to fail.If this episode reminded you to stay closer to your tenants and prospects, subscribe and share it with another shopping center owner. Delegation is valuable, but personal involvement can be the difference between losing a deal and finding a solution. If there is a topic Beth has not covered before Episode 100, send a DM and it may be addressed in one of the remaining episodes.BECOME A COMMERCIAL REAL ESTATE ROCKSTAR: https://www.bethazor.com/https://www.azoracademy.com/For more commercial real estate training: https://www.bethazor.com/training/FOLLOW ME ON SOCIALFacebook: https://www.facebook.com/azoradvisoryservices/Twitter: https://twitter.com/bethazor1Instagram: https://www.instagram.com/bethazor/Linkedin: https://www.linkedin.com/company/6315636/#retailleasing #commercialrealestateinvesting #retailleasingcoach #bethazor





