
Episode #30
The "Toxic Team" Myth: Psychological Safety, Cliques and Smarter Hiring (with Nicole Williams)
What if the "problem person" on your team is actually a symptom, not the cause? Chartered Occupational and Coaching Psychologist Nicole Williams (founder of Nicole Williams Organisational Psychology) joins John to unpack what really drives toxic team cultures, and what leaders can do about it. You'll learn: Why psychological safety is the foundation every team needs, and what happens when it's missing How the challenge and support balance makes or breaks a leader The difference between a tight-knit team and a damaging clique How to use personality profiling and structured interviews to hire better as you scale #TeamCulture #PsychologicalSafety #Leadership #HiringStrategy #B2BSaaS #OrganisationalPsychology

