
Episode #250
Never Miss A Customer Again
Missed phone calls are costing the restaurant industry millions of dollars every year, but conversational AI is completely changing the game. In this episode, we explore how cutting-edge voice technology is transforming front-of-house operations and recovering lost revenue for operators nationwide. Christian Wiens, CEO and Co-Founder of Loman AI, shares his journey from working in a beachside barbecue joint to developing the leading voice AI platform for the restaurant sector. He explains the immense operational challenges inherent in the industry and how an intelligent phone agent can seamlessly take orders, process payments, and integrate directly with existing POS systems. Beyond the technology, Christian provides a tactical masterclass on go-to-market strategies for B2B startup founders. From leveraging cold email and paid advertisements to building a powerful organic pipeline, he breaks down exactly what it takes to scale a software business in 2026. Chapters 00:00 Introduction and Podcast Setup 04:56 Christian Wiens Introduces Lohman AI 06:32 Christian's Background and Entrepreneurial Journey 14:41 The Core Problem in Restaurant Phone Operations 17:10 How AI Solves Restaurant Call Misses 20:25 Surprising Customer Impact Stories 25:11 Customer Skepticism and AI Acceptance 32:19 Data Insights from Voice AI 37:32 Go-to-Market Strategies for AI Startups 44:22 The Role of Content and SEO in Growth 47:11 Hiring and Building an AI-Driven Team 50:12 Current Hiring and Growth at Lohman AI Host: Jake Aaron Villarreal leads the top AI recruitment firm in Silicon Valley, www.matchrelevant.com , uncovering stories of funded startups and going behind the scenes to tell their founders’ journeys. If you are growing an AI startup or have a great story to tell, email us at: jake.villarreal@matchrelevant.com

