Boss Talks | Elevating ALL the Bosses of the Multifamily Industry

Boss Talks is a live conversation with professionals of the Multifamily Industry. We all have a story to tell, experience to share, and advice to give.The people in these talks are from different stages of their career, different companies (both vendors and property management), and have different passions to share.

Boss Talks | Elevating ALL the Bosses of the Multifamily Industry is a business podcast hosted by Evan Happel, with 132 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Evan Happel hosts Boss Talks | Elevating ALL the Bosses of the Multifamily Industry, a business show with 132 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  Episode #133

  Innovation on Purpose: Erin Mahone on Standardization, Hospitality, and the Future of Multifamily (Boss 133)

  Mar 25, 202646 minS0

  <p>Guest: Erin Mahone, SVP of Innovation and Implementation, CLS Living</p> <p>Host: Evan Happel, Community Boss</p> <p>Topics Covered:</p> Erin's career path: from leasing agent at her own college apartment to SVP CLS Living's rebrand and expansion into multifamily, on-campus, and future international markets How CLS partnered with Forbes Travel Guide to create a 55-point hospitality standard (inspired by Forbes' 500+ hotel service standards) The "4 S's" (Stop, Stand, Speak, Smile) and CLS "curse words" (phrases employees avoid) Building an internal AI tool (like a company-specific ChatGPT) for instant policy lookups Piloting 3 competing maintenance inspection solutions simultaneously How...

  ListenShow Notes
• 

  Episode #132

  Evictions, Supplier Inclusion, Authentic Marketing, and the Hemline/Lipstick Index with Liz Newkirk

  Mar 18, 202644 minS0

  <p>00:00 Welcome to Boss Talks</p> <p>00:15 Meet Liz Newkirk</p> <p>01:26 Community Boss Intro</p> <p>01:51 Uptown Charlotte Chat</p> <p>02:38 Setting the Agenda</p> <p>03:02 Stumbling into Multifamily</p> <p>03:34 LinkedIn DM Breakthrough</p> <p>05:19 Career Climb and Pivot</p> <p>06:12 Joining Loebsack Brownlee</p> <p>06:54 Where the Firm Operates</p> <p>## Key Talking Points</p> <p>1. **Career Transition from Retail to PropTech Legal**: Liz Newkirk's journey from visual merchandising in retail (Saravsky, Victoria's Secret, Fossil) to digital media management at a multifamily-focused law firm (Lobac and Brownley) represents an unconventional career path in the industry.</p> <p>2...

  ListenShow Notes
• 

  Episode #131

  Boss Talks Ep. 131: Ricky McRoy on Operations Leadership, Association Advocacy, and Overcoming Adversity

  Mar 11, 202646 minS0

  <p>00:00 Welcome and guest intro</p> <p>01:52 Conference banter and Vegas</p> <p>03:53 Parking horror stories</p> <p>06:45 Music motivation picks</p> <p>09:02 Water only and Fiji debate</p> <p>12:09 Vacation mindset and workload</p> <p>13:07 Career journey into multifamily</p> <p>17:07 Regional role and team growth</p> <p>19:07 Kenzo cameo and association board</p> <p>20:35 Board Requirements Talk</p> <p>20:40 Crystal Merit Awards</p> <p>22:01 Why Association Matters</p> <p>22:45 Representation In Leadership</p> <p>27:10 Bridging Corporate And Onsite</p> <p>28:26 Amenities Versus Real Needs</p> <p>29:32 Voucher Policy Fight</p> <p>33:30 Growing Diverse Involvement</p> <p>37:53 Family Life...

  ListenShow Notes
• 

  Episode #130

  From Dirty Chai to Company Culture: Desiree Starr (Boss 130) on Learning, Laughter, and Leadership

  Mar 4, 202638 minS0

  [00:00] Welcome to Boss Talks[00:16] Meet Desiree Starr – Introduction to Desiree and her background.[00:57] Introduction to the Show – Evan introduces the show and Community Boss.[01:35] Westshore Properties Overview – Desiree discusses Westshore’s reach and locations.[02:21] Fun Anecdotes and Conversations – Bourbon, coffee, and industry stories.[03:44] Viewer Engagement and Comments – Shoutouts and community interaction.[05:16] Parking Solutions Discussion – Resident complaints and parking solutions.[06:51] Music Motivation – Desiree’s motivational music and playlist talk.[09:32] Caffeinated Beverage Preferences – The art of the “filthy chai.”[13:19] Desiree's Journey in the Industry – How Desiree found her passion for training.[14:46] Incorporating Humor in Training – Using humor to connect and teach.[15:39] Memorable Training Moments – Stories t...

  ListenShow Notes
• 

  Episode #129

  Danny Fuston (Boss 129) From Parking Nightmares to Student Housing Success: Facility Management Wisdom

  Feb 25, 202645 minS0

  0:00 Introduction & Welcome<br />Evan introduces the show and guest, Danny Fuston.1:09 Guest Background<br />Danny’s experience in student, senior, and conventional housing.1:29 Importance of Facility Management<br />Why facility management is crucial for happy communities.2:19 Parking Stories & Challenges<br />Hilarious and challenging parking situations, including a truck stuck under a garage.7:13 Danny’s Passion for Student Housing<br />What makes student housing unique and rewarding.8:01 Recruiting & Training Students<br />How Danny recruits students for turn season and the benefits for both sides.9:16 Learning Practical Skills<br />Teaching students and staff valuable skills like painting and maintenance.12:41 Leadership, Empathy & Faith<br...

  ListenShow Notes

Recent guests on Boss Talks | Elevating ALL the Bosses of the Multifamily Industry. Study who booked and why before you pitch.

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.