
Episode #14
The AGENT Framework in Action: Conflict Resolution Meets AI at AgileRTP
<p><b>Episode Notes: "When Conflict Becomes Your Superpower"</b></p><p>What We Discussed Sam Bayer's AGENT framework for turning workplace conflict into collaboration, featuring an AI chatbot that coaches you through real conflicts in real-time.</p><p>Key Insights</p>The four conflict styles: turtle (avoid), puppy (accommodate), lion (compete), collaborationWhy three out of four approaches damage relationships over time"Conflict is actually an opportunity" - reframing difficult conversationsThe hardest step: empathizing with people who are pissing you offInterests vs. positions: focus on what people need, not what they're demandingWhy documentation matters: "tomorrow everyone's going to forget"<p>...






