
Bruce Whitfield’s Business Week
Why Capitec keeps winning. Plus: The Courier Guy's locker revolution
In this episode, Capitec CEO Graham Lee joins Bruce to unpack another extraordinary set of results from South Africa’s most disruptive bank. With 16.5 million digital clients, a cost to income ratio that has dropped to just 36 cents in the rand and business banking growing at over 50%, Capitec continues to defy every sceptic. Lee explains why the branch network is not a cost but a competitive advantage, what fully banked really means and why he is more heavily weighting negative economic scenarios heading into 2027. Craig Pitchers, CEO of The Courier Guy, on the last mile problem that has plagued South African logistics for decades and how 3,500 pickup points, lockers and kiosks are finally starting to solve it. With fuel costs at record highs, doorstep delivery is the most expensive way to move a parcel, and the shift to collection points is not just convenient. It is the future of the industry. Helena Wasserman, editor of News24 Business, on the ports authority finally breaking free from Transnet, Goldfields making a bold half-trillion-rand bid for Australian miner Northern Star to become the world’s second largest gold producer, and the Gautrain getting new operators with fresh promises and French flair. And Meryl Pick of Old Mutual Investment Group on the seismic knock-on effect of the Dangote Refinery IPO for Nigeria’s currency and MTN investors, and whether stock markets always fall in rate hiking cycles.

