Built to Absorb

<p>A company I worked with spent a fortune on a new system. A year later I asked to see the usage data. Most people had logged in exactly once, on the day of the training.</p><p>They’d bought the capability. They just never absorbed it. That gap is what this show is about. One problem, one fix, every week.</p><p>Nobody had been lazy. The money hadn’t been short. The thing worked. And a year in, a fortune in tools sat in the building like gym equipment nobody’s touched since January.</p><p>That’s the pa...