
Episode #106
Why Data Teams Are a Tax on the Business | CDO Matters Ep. 106
Most data teams think they're too busy to slow down. The real problem is they're too busy taking orders to ever be seen as anything but a cost center. In this episode: The real difference between a "product owner" and a "product manager" and why most data teams are stuck playing the former Why Nick Zervoudis argues data democratization isn't automatically good, using a peanut-butter-aisle analogy for customer segmentation The vendor-funded origin story behind the entire "data literacy" movement traced back to a Qlik-commissioned report Nick's "shift left, shift right" framework for product thinking, and why you need both to serve human and AI-agent customers alike The takeaway: "If you run your organization as a service desk and an order taker, then you are a tax on the business." — Malcolm Hawker About the host + guest: Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Guest: Nick Zervoudis is a data product management consultant, trainer, and founder of Value from Data and AI. https://www.linkedin.com/in/nzervoudis/

