Channel Insider: Partner POV

Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers' businesses.

Channel Insider: Partner POV is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Channel Insider: Partner POV, a business show with 0 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #138

  Netrio CEO: How AI Is Reshaping MSP Services, Jobs & Customer Value

  Aug 7, 202627 min

  Timestamps: 00:00 – Introduction 01:05 – Meet Netrio CEO Mark Clayman 01:57 – How Netrio has grown through investment and acquisitions 03:05 – Inside the NetrioNow services delivery platform 05:09 – Using AI to automate IT support and ticket resolution 06:23 – Keeping pace with rapidly evolving AI models 08:10 – AI agents begin resolving Level 1 and Level 2 tickets 09:00 – What AI automation means for MSP employees 11:36 – Why Netrio built an AI advisory practice 12:39 – The governance challenge created by employee AI adoption 14:00 – Choosing, deploying and governing enterprise AI 14:18 – Moving from AI deployment to agentic workflows 15:26 – How customer AI demand is changing MSP services 17:12 – Why traditional managed services are becoming table stakes 17:41 – Connecting technical services to business outcomes 19:47 – What the MSP of tomorrow will look like 20:26 – Could AI agents perform 70%–80% of today’s MSP work? 22:33 – Building AI skills across Netrio’s workforce 24:10 – Why vertical expertise is shaping Netrio’s M&A strategy 26:00 – Where to learn more about Netrio A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com Connect with Channel Insider on LinkedIn .  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

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  Episode #137

  Microsoft Copilot Adoption: Security, Governance and ROI

  Jul 22, 202636 min

  How can organizations adopt Microsoft Copilot without compromising security, compliance, or employee trust? In this episode of Channel Insider: Partner POV, Victoria Durgin speaks with Andy Nolan, vice president of technology at Trusted Tech, about how businesses are approaching Microsoft Copilot and the broader rise of enterprise AI. The conversation explores the security controls, governance frameworks, and operational guardrails organizations need before deploying AI at scale—particularly in regulated industries. Nolan also discusses employee concerns about AI, the importance of connecting deployments to measurable business outcomes, and the role technology partners can play in helping customers move from experimentation to practical adoption. A new episode of Channel Insider: Partner POV is released every other Thursday. Watch the interview on YouTube @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com Connect with Channel Insider on LinkedIn. Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso. The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

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  Episode #136

  Nancy Henriquez on MSP Growth, AI, and Exits

  Jul 8, 202638 min

  Visit channelinsider.com for more information about MSP and IT channel trends, including the latest news and expert analysis from around the world. Timestamps: 00:00 Introduction 01:06 Meet Nancy Henriquez 02:49 What past channel transitions can teach MSPs 05:01 How MSP owners should lead through AI change 07:43 Helping customers move beyond “we want AI” 10:18 MSP exit planning and private equity pressure 13:41 Burnout and the personal side of business ownership 16:36 Why Henriquez continues to focus on the channel 19:32 Where MSPs have room to grow next 22:25 Evaluating new vendors and channel entrants 28:12 AI agents, trust, and the human role in MSP work 31:17 Advice for new MSP founders 33:27 What to do at a business crossroads 35:09 What’s next for Nancy Henriquez 37:12 Closing A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com Connect with Channel Insider on LinkedIn .  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

  ListenShow Notes
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  Episode #135

  How Caylent Is Building an Anthropic AI Practice for the Enterprise

  Jun 24, 202649 min

  Subscribe for more Channel Insider conversations with technology leaders, channel executives, MSPs, vendors, and AI innovators. A new episode of Channel Insider: Partner POV is released every other Thursday.  Watch the interview on YouTube @ChannelInsider_NewsAndTrends If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com Connect with Channel Insider on LinkedIn .  Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.  The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell. Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

  ListenShow Notes
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  Episode #134

  How Leasing Helps Channel Partners Win Bigger Deals

  May 28, 202624 minS0

  <h2>Episode timestamps</h2> <p>00:00 — Introduction to leasing, financing, and device lifecycle management<br> 01:06 — What CHG-MERIDIAN does and how it supports channel partners<br> 02:43 — CHG-MERIDIAN’s global footprint<br> 03:59 — Why partners should rethink leasing as a strategic sales tool<br> 05:46 — Which channel partners benefit from leasing and lifecycle services<br> 06:54 — CapEx vs. OpEx amid tighter IT budgets<br> 08:23 — How lifecycle services help mid-market partners compete for larger deals<br> 09:30 — Managing devices across countries and regions<br> 11:01 — Turning hardware refresh cycles into long-term customer relationships<br> 12:57 — Device disposal, data leakage, and enterprise security risks<br> 14:35 — Missed partner opportunities in financing and lifecycle services<br> ...

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