Clinic Growth Secrets

Welcome to the Clinic Growth Secrets Podcast where we give an insider’s look into what the top 1% of clinic owners are doing differently to get more patients, make more profit per patient, and keep them longer. Inside you will find actionable tips, tricks and strategies that you can implement into your personal clinic to create massive growth that allows you to help as many people as possible. Made with a lot of hustle and a boat load of heart. Hosted by Jeff Van Kampen.

Clinic Growth Secrets is a business podcast hosted by Jeff Van Kampen, with 158 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Jeff Van Kampen hosts Clinic Growth Secrets, a business show with 158 episodes published.

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  Episode #159

  EP 159: Why 40% of Your Patients Quit in 8 Weeks (here's how to fix it) w/ Dr. Jay Greenstein

  Jun 1, 202634 minS1

  Most clinic owners lose 40 to 60% of their patients in the first 8 weeks. The enthusiasm fades, the patient self-discharges, and the practice quietly bleeds revenue it already paid to acquire.Dr. Jay Greenstein knows the math better than almost anyone. In 2003, his practices were growing fast and he was still going broke, because he understood clinical care but not systems, process, or collections. That crisis sent him to Wharton's small business program, into Jack Welch's playbook and Six Sigma, and eventually to building EMBODI: a platform that uses behavioral science, gamification, and AI to turn patient follow-through into measurable outcomes and practice income.In this episode, Jeff pushes Jay past the pitch and into the operational reality. You get the data, the billing mechanics, the hiring lessons, and the version that failed before any of it worked.What You'll Learn:- The exact retention numbers from 7 independent practices and over 4,000 patients (40.48% more visits, 36.12% more revenue for EMBODI users versus non-users)- How EMBODI qualifies as software as a medical device and opens 6 Remote Therapeutic Monitoring billing codes most owners are leaving on the table- Why rising patient acquisition costs make lifetime value the only number that matters, and how to engineer it- The "first who, then what" hiring philosophy Jay learned the hard way, and the resume-first mistake that cost him for years- What Jay would do to rebuild from zero in 30 days using today's AI toolsIf you got value from today's show, you know the only fee we ask: hit share and send this to one clinic owner who needs it.Want to talk through your own growth bottleneck? Book a call: https://api.leadconnectorhq.com/widget/bookings/discoveryroadmapcallpodcastyoutubeLearn more about EMBODI: https://embodihealth.com/Connect with Dr. Jay Greenstein: https://www.instagram.com/drjaygreenstein/Earnings disclaimer: Results discussed reflect the experiences of the guest and the specific practices studied. Individual results vary and are not guaranteed. Nothing in this episode is financial, legal, or medical advice.

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  Episode #158

  EP 158: Dr. Staci Blume's Plan to Scale from 10 Clinics To 50 Clinics In 5 Years

  Apr 2, 202627 minS1

  Dr. Staci Blume graduated from chiropractic school in 2008 and bought her first practice the same day.She built it, scaled it to a multi-associate model in four years, and was then told by some of the most respected names in the profession that she had grown it too big to sell.That lit a fire.She rebuilt her systems, sold the practice at full value, relocated, started from scratch, and then in 2021, launched something entirely new: Well Infused, the world's first functional fusion lounge offering IV therapy and integrative wellness services built on chiropractic-level philosophy.Today, Well Infused has 10 signed franchise locations, with a target of 20 in three years and 50 in five.In this episode, Dr. Blume gets specific on the decisions that actually drive scale, including how she knew it was time to stop controlling every hire, every SOP, and every email draft.Why speed of decision making, not perfection, is her sharpest competitive edge.How she distinguishes a coachable franchisee from an entrepreneur who will break the model.And the one recurring mistake she made across every phase of growth, being the bottleneck, that cost her years.If you are a clinic owner who is the ceiling of your own business, this episode is the one to share forward.

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  Episode #157

  EP 157: 20 Clinics by 2030: Inside Dr. Sterling Carter's Aggressive Scaling Playbook

  Feb 18, 202638 minS1

  Dr. Sterling Carter served his country in three wartime operations before hanging up his combat boots and picking up a different mission: building a physical therapy practice that actually changes lives. But year three almost broke him. Revenue was growing. So were expenses. And Sterling found himself working harder without getting further ahead. Something had to change. In this episode, Sterling shares exactly how he restructured his marketing tactics to stop the bleeding, the patented Sterling Treatment Method that sets his clinics apart, and his aggressive plan to open 20 locations by 2030, launching a new clinic every single quarter. We dig into: • The real numbers behind patient acquisition • How military leadership translates into high performance clinic culture • What most practice owners get wrong about scaling • Why revenue growth does not always equal freedom • The mindset shift required to build a multi location operation If you have ever felt like you are growing your revenue but not your freedom, this episode is for you. Check out more of Dr. Sterling's work: https://sterlingtherapy.com/our-team/dr-sterling-l-carter/ ==== EARNINGS DISCLAIMER The results discussed in this episode are not typical. Dr. Sterling Carter's success is the product of years of hard work, military discipline, strategic decision making, and circumstances unique to his situation. We make no guarantees that you will achieve similar results. Any business involves risk, and your outcomes will depend on numerous factors including your market, effort, skills, and resources. This content is for educational purposes only and should not be considered financial or business advice.

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  Episode #156

  EP 156: How AI-Powered Patient Accountability Is Unlocking New Revenue Streams w/ Dr. Jay Greenstein

  Feb 8, 202634 minS1

  Most clinic owners lose 40 to 60 percent of patients before they complete their care plans. The gapbetween what patients say they'll do and what they actually do at home is costing you retention,outcomes, and revenue. In this episode, Dr. Jay Greenstein breaks down how EMBODI's AI system is solving the patientaccountability problem while opening up an entirely new revenue stream most chiropractors andphysical therapists are missing: billable remote therapeutic monitoring (RTM). We dig into the specific mechanisms behind EMBODI, how the AI holds patients accountable to theirhome protocols without adding hours to your workload, and the real numbers behind retention andlifetime value improvements practices are seeing. Plus, Dr. Jay reveals how 2026's new CPT codes for RTM create a compliance-friendly way to bill for patient care that's happening outside your four walls. This isn't theory. This is the operational playbook for turning patient follow-through into measurableclinical outcomes and practice revenue. WHAT YOU'LL LEARN IN THIS EPISODE • The AI mechanism behind EMBODI: how the system actually holds patients accountable tohome exercises and therapies without manual follow-up from your staff • Remote Therapeutic Monitoring (RTM) explained: what it is, how it works, and why the 2026CPT codes create a new billable revenue stream for home-based care • The retention math: how EMBODI is improving care plan completion rates and what that meansfor lifetime value per patient • Implementation reality: what it takes to integrate AI-powered accountability into an existingpractice workflow • The efficiency gains: how docs are reclaiming time while improving outcomes and increasingrevenue simultaneously • Why patient accountability at home is the missing link between great clinical care andsustainable practice growth FREE RESOURCE FROM DR. JAY GREENSTEIN RTM 2026 New CPT Codes Guide Want to understand exactly how Remote Therapeutic Monitoring works and how the 2026 CPT codescan create a new revenue stream for your practice? Dr. Jay is giving away a comprehensive guidethat breaks down the new billing codes, compliance requirements, and implementation strategy. Download your free guide here: https://business.embodihealth.com/rtm-2026-new-cpt-codes-guide

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  Episode #155

  EP 155: Building Leadership Pipelines: The Real Secret to Multi-Location Clinic Growth w/ Dr. Sean Lordan

  Jan 29, 202649 minS1

  Dr. Sean Lordan built Concierge Physical Therapy into a multi-location operation in Massachusetts with a hybrid insurance and cash-pay model. But before the growth came, there was a breaking point. Revenue was climbing. Stress was higher. And Sean found himself trapped by the company he created, putting out fires, protecting people from consequences, and confusing being needed with being effective. In this episode, Sean shares the hard identity shift that changed everything: he stopped trying to be the best problem-solve in the room and started becoming the best leader-builder. We dig into exactly how he restructured his marketing across multiple locations, the real numbers behind his patient acquisition, and why he believes most clinic owners confuse working harder with working smarter. If you're stuck in the day-to-day chaos of running your clinic and wondering how to build something that grows without burning you out, this one's for you. What You'll Learn: 1) The warning signs that your business has outgrown you (and what to do about it) 2) How to transition from clinician to CEO without losing your clinical credibility 3) The hybrid model breakdown: marketing insurance patients vs. cash-pay patients 4) How to build leadership pipelines so your clinics run without you Earnings Disclaimer: The results discussed in this episode are not typical. Dr. Sean Lordan's success is the product of years of hard work, strategic decision-making, and circumstances unique to his situation. We make no guarantees that you will achieve similar results. Any business involves risk, and your outcomes will depend on numerous factors including your market, effort, skills, and resources. This content is for educational purposes only and should not be considered financial or business advice.

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