Clinical Communication

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them.Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

Clinical Communication is a health podcast hosted by Ben Whybrow, with 87 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Ben Whybrow hosts Clinical Communication, a health show with 87 episodes published.

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  Episode #87

  Communication Clinic #1 – How To Avoid Over-Explaining & Info Dumping

  Aug 16, 202651 min

  Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got a query that you’d like help with (and are happy to be recorded) then do let me know! On this episode I am joined by Carol who is a soft tissuetherapist and personal trainer to discuss the following queries: (00:00) – Introduction (03:40) – What Is Info Dumping? (06:35) – Controlling The Need To Correct Every Belief (14:35) – Managing Catastrophising Beliefs (20:10) – Knowing When To Discuss Beliefs (41:22) – Carol’s Hardest Conversations You can see Ben at the North East Musculoskeletal Society(NEMS) Conference on Saturday 19th of September in Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 If you’d like to take part in an episode or know more youcan find Ben on LinkedIn and Instagram @bwhybrowphysio or email clinicalcommunication@outlook.com

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  Episode #86

  How To Discuss Erythromelalgia & Support Those With It with Jen Proudler

  Aug 9, 20261h 4m

  This is a different episode to usual, as for the first time ever rather than a clinician I am joined by someone with a very rare condition. On this episode I am joined by Jen who has a diagnosis of thevery rare painful neurovascular condition Erythromelalgia and reached out to me to arrange this episode where we discuss: (00:00:00) – What Is Erythromelalgia? (00:02:08) – How It Feels Having A Very Rare Condition (00:04:38) – Jen’s Journey Before & After Diagnosis (00:43:50) – What Jen Would Have Changed About Her Journey (00:51:40) – What Were The Best Conversations Jen Had You can see Ben at the North East Musculoskeletal Society(NEMS) Conference on Saturday 19th of September in Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 You can find Ben on LinkedIn and Instagram @bwhybrowphysioor email clinicalcommunication@outlook.com You can contact Ben on the above if you’d like to speak withJen

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  Episode #85

  How To Talk To Young Athletes & Their Parents with Angela Jackson

  Aug 2, 20261h 10m

  Conversations with young athletes and their parents can lead to a range of difficult topics related to recovery, performance or even changing sport entirely. On this episode Ben is joined by Angela Jackson, YoungAthlete Consultant Physiotherapist, where they discuss: (00:00:00) – How To Motivate Teenagers (00:04:20) – At What Ages Can Sport Become More Serious ForKids? (00:11:07) – How To Discuss Expectations For Late Development (00:14:20) – Childrens & Parents Reactions To RecoveryExpectations (00:21:50) – Ages That Children Can Grasp Complex Ideas (00:24:05) – Managing Different Parent & Child Interests (00:29:40) – Encouraging Choice With Children (00:31:34) – Knowing How Much To Involve The Parent (00:33:40) – How To Manage Interrupting Parents (00:37:03) – Managing Fear Of Not Being Able To Return To Play (00:47:16) – Breaking News Of Recovery Time (00:55:40) – Angie’s Hardest Clinical Conversation (01:02:30) – The Future Of Conversations With Young Athletes You can see both Ben & Angie at the North East MusculoskeletalSociety (NEMS) Conference on Saturday 19th of September in Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 You can find Angie on LinkedIn and Instagram @angiejphysio Her website for all resources and courses is: https://kidsback2sport.com/ You can find Ben on LinkedIn and Instagram @bwhybrowphysio

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  Episode #84

  The Art Of Behavioural Experiments

  Jul 28, 20268 min

  Experiences are often much more powerful for influencing beliefs and understanding that words and descriptions. Behavioural experiments give you an option to achieve this. But what does this mean? How should we go about doing them? This brief episode covers how. You can see Ben at: North East Musculoskeletal Society (NEMS) Conference Durham - Saturday September 19th 2026 https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show Birmingham - Wednesday November 25th 2026 https://www.therapyshow.co.uk/

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  Episode #83

  What Really Changes Behaviour with Orla O’Doherty

  Jul 5, 202642 min

  Most clinicians are in the business of behaviour change,whether that’s with patients or members of staff. A task that often sounds easy, but can be very difficult at times. But what really changes behaviour? Do previous theories need to change with evolving evidence? On this episode Ben is joined by Orla O’Doherty, Behaviour Change Specialist & Educator where they discuss: (00:00) – Do We Have Too Many Behaviour Change Experts? (02:20) – The Lack Of Evidence For The Stages Of ChangeModel (07:21) – Evidence Based Behaviour Change Models (10:15) – Do We Rely On Motivation To Change Behaviour Too Much? (12:58) – Can We Overcomplicate Behaviour Change? (17:23) – Making Habit Plans & Behavioural Goals (21:58) – Why Have Habits Not Gained As Much Interest Clinically? (26:52) – Starting vs Maintaining Behaviour (30:21) – Orla’s Hardest Clinical Conversations (33:16) – When It’s Not The Right Time To Discuss BehaviourChange (36:41) – The Future Of Behaviour Change (41:20) – Where To Find Orla You can find Orla on LinkedIn & Instagram @thecliniccoach Her website is: cliniccoach.co.uk Stages Of Change Paper Mentioned: https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1360-0443.2005.01139.x EAST Framework: https://thedecisionlab.com/reference-guide/management/east-framework COM-B Framework: https://www.com-b.org/ You can find Ben on LinkedIn or Instagram @bwhybrowphysio You can email in questions to clinicalcommunication@outlook.com

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