
Clowning Around Again
013: Lucy Jeffrey on Conflict, Curiosity and Better Leadership
What if better leadership starts not with having all the answers, but with asking better questions? In this episode of Clowning Around Again , Em Stroud is joined by Lucy Jeffrey for a lively conversation about leadership, learning and what it takes to keep growing when the world of work refuses to stand still. They explore curiosity, emotional intelligence, constructive conflict, psychological safety and critical thinking, alongside the challenge of helping successful leaders rethink habits that may have served them for years. With plenty of warmth, humour and honest reflection, Lucy shares why becoming more curious has changed the way she works with people and why continuing to learn might be one of the most important leadership skills of all. About Lucy Jeffrey: Curious by nature and optimistic by choice, Lucy Jeffrey is passionate about capability, leadership, learning, culture and helping others realise their potential. Her career has spanned transformation, business leadership, talent development, and culture, always with a focus on making a positive impact. She is a firm believer that small actions, genuine relationships, and continuous learning can create extraordinary results. LinkedIn: https://www.linkedin.com/in/lucyjeffrey/ Follow Em Stroud: YouTube: @TheComicCoach for complete video interviews TikTok: @emthecomic for clips and latest updates Website: emstroud.com

