
Episode #122
Ep 122: The Communication Gap with Jason Lisi of ClubLISI
Every missed event, every confused member, every call that should have been a click. That is the gap between what a club intends and what members actually experience. Join Derek with Jason Lisi, founder and president of ClubLISI, who has spent more than two decades building websites and communications systems exclusively for private clubs. Jason is also a longtime club member himself, which means he feels the friction he is trying to eliminate. His guiding principle is simple: make the club as seamless online as the best experience your members had anywhere else that same day. This conversation gets into where clubs overcommunicate and where they go silent, why organizational inertia is the real obstacle to better technology, what it actually means to sit in the member's seat before you build anything, and why the gap between a $10 million golf course renovation and a $50,000 website says everything about how clubs think about who uses what. For more information, visit www.sussner.com#PrivateClub #ClubIndustry #LeadershipPodcast #Branding #BrandingStrategies #ClubsMadeMeaningful





