
Complicated Conversations
Structure — The First Year on the High Street, with Caroline Creba
A year ago Caroline Creba spent her life savings opening a bespoke jewellery showroom on Knowle High Street — with gold at a record high and the economy in a state. This is what the first year actually looked like. The Tuesday afternoons with nobody through the door. Closing Mondays. The £5,000 welder that brought people in and turned into £25,000 of sales. Hiring before she felt ready. Hitting a £25k-a-month target she’d filed under “years away.” And the line that should be on every founder’s wall: you don’t open a shop and suddenly have a business. You open a shop so your business has a home. Caroline Creba : 25 years in jewellery, bespoke fine pieces made in Birmingham’s Jewellery Quarter. Hosted by Jodie Horgan, business consultant for founders and leaders. Four pillars: Growth, People, Brand, Structure. Sunday Briefing Business Health Check thecomplicatedcoach.co.uk Sponsored by Complicated Co. — complicatedco.co.uk




