Contact Point Podcast

Exploring the people and ideas shaping the next decade of dentistry.

Contact Point Podcast is a business podcast hosted by Unknown Host, with 17 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Contact Point Podcast, a business show with 17 episodes published.

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  Contact Point Podcast

  Your Value May Be Less Than You Think: Dev Patel On Salaried Dentistry.

  Aug 17, 20262h 11m

  A dentist's value is about to fall. The man buying practices at scale just said it out loud. Contact Point - the podcast on dentistry's next decade, hosted by Dr Simon Chard. Dev Patel built Dental Beauty Partners out of nothing and straight through the middle of a market the corporates thought they owned. In this conversation he explains why practice count is vanity, why almost every group stalls at the same point, and what happens to the self-employed associate when robots arrive in the surgery. In this conversation: -Why he was millions of pounds in personal debt weeks before COVID closed every practice in the country -The partnership model he built instead of the corporate roll-up, and why he thinks the incumbents got it backwards -Why "how many practices have you got" is the wrong question - and the one to ask instead -The twenty-site trap that catches almost every mini-group in the country -What a practice is actually worth right now, and how to think about timing a sale -Why he believes dentists will be salaried within a decade Chapters 00:00:00 Introduction: The Houses on the Line & The Salaried Dentistry Future 00:01:43 Childhood Entrepreneurship: The Pharmacy MBA at Age Six 00:08:02 The First Practice: 18 Viewings Over Two Years 00:11:08 The Partnership Model: Why 51-49 Changes Everything 00:12:35 The Kureos Case Study: Why Top Company Equity Fails 00:23:12 The EDG Deal: Choosing Growth Over My Dentist 00:24:27 COVID Crisis: £8.5 Million Debt & No Revenue 00:39:13 Multiples Have Crashed: From 15x to 8x in Two Years 00:53:34 The Ego Trap: Revenue vs EBITDA & Why Site Count Doesn't Matter 00:57:57 LinkedIn Over Instagram: The Free MBA & Recruitment Goldmine 01:14:22 The 20 to 50 Site Death Valley: Why Mini Groups Fail 01:16:49 The Sweet Spot: Why 5 to 20 Practices Is The Golden Zone 01:27:15 Start Scale Exit: The Course For The Next Generation 01:33:58 The P&L Wake-Up Call: Nine Nurses For Four Surgeries 01:40:40 NHS Dentistry: Stop Complaining & Start Adapting 01:43:44 The AI Revolution: Linda, Voice Stack & The End of Reception Desks 01:46:01 The Lupin Robot: Veneer Preps in 40 Minutes 01:50:49 The Salaried Future: Five Robots Working 24/7 01:58:51 Regrowing Teeth: When Implants Become Obsolete 02:05:38 The Skills That Matter: Communication, Brand & Patient Journey 02:09:06 Definition of Success: Building Something That Lasts Forever ▬▬ ABOUT THE GUEST ▬▬ Dev Patel is the founder of Dental Beauty Partners, one of the UK's fastest-growing independent dental groups, built on a partnership model rather than the standard corporate acquisition structure. He practised clinically before moving full-time into building and operating dental businesses. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal of Rothley Lodge Dental Practice. Contact Point is his long-form interview series on the forces reshaping UK dentistry over the next ten years. ▬▬ EPISODE SPONSORS ▬▬ Barclays Business Banking Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW ▬▬ Instagram, LinkedIn and YouTube: @contactpointpodcast Dr Simon Chard: @drsimonchard #ContactPoint #DentistrysNextDecade #UKDentistry #DentalBusiness #PracticeOwner #DentalGroup #DentalPractice #Entrepreneurship #DentistryPodcast

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  Contact Point Podcast

  NHS Dentistry Is Going Backwards: Eddie Crouch, Chair Of The BDA

  Aug 10, 20261h 48m

  They told him to walk away or lose his house. He went to the High Court anyway - and beat the Department of Health. Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard. Eddie Crouch is Chair of the British Dental Association. For twenty years he has been the face the profession sends into the room with government — and in this conversation he lays out exactly what happens in those rooms, what has been won, what has been lost, and why the same arguments are still being had two decades on. In this conversation: - The 2006 contract, the termination clause, and the judicial review that put his home on the line - What was actually promised to dentists in 2006 — and what was delivered - Inside the meetings with ministers: who listens, who doesn't, and why the civil servants never change - Why a contract is being renegotiated with no new money on the table - The CMA investigation into private dentistry — what it is really looking at - Cross-subsidisation: how much private work is quietly keeping the NHS afloat - Therapists, skill mix, and the funding gap nobody has costed - Overseas-qualified dentists and what the register looks like by 2034 - Tying graduates to the NHS for three years — and why he calls it handcuffs - The sugar lobby, supervised toothbrushing, and where prevention actually wins Chapters 00:00:00 Introduction: The House on the Line & The 2006 Contract Battle 00:01:39 From Birmingham to King's: Eddie's Journey Into Dentistry 00:09:08 The Judicial Review: Standing Up to the NHS Litigation Authority 00:20:31 Rising Through the BDA: From Local Dental Committee to National Chair 00:25:04 The 2006 Contract Disaster: Promises vs Reality 00:33:27 The Steele Review: Blueprint for a Working Contract 00:38:35 Meeting the New Government: Labour's First 100 Days 00:44:03 The Recent Contract Changes: Good Intentions, Poor Implementation 00:46:08 The Economics of NHS Dentistry: Why Practices Lose Money 00:59:21 The CMA Investigation: Private Dentistry Under the Microscope 01:11:08 Sugar: The New Tobacco & The Panorama Baby Pouch Exposé 01:19:42 Skill Mix & Therapists: The Workforce Solution Nobody's Funding 01:25:45 The Overseas Dentist Question: Harvesting Talent vs Training Our Own 01:29:20 The Three-Year NHS Commitment: Golden Handcuffs or Smart Policy? 01:36:25 Technology, Prevention & The Future: Reasons for Optimism 01:43:08 The BDA's Invisible Work & The Membership Challenge ▬▬ ABOUT THE GUEST ▬▬ Eddie Crouch is Chair of the British Dental Association, a position he has held since 2020. He qualified from King's College London in 1984 and practised in Birmingham for the majority of his career, latterly in orthodontics. He began in dental politics through his local dental committee, and in 2006 brought a judicial review against the Department of Health over the terms of the new NHS contract - funded largely by donations from the profession - winning at the High Court and again on appeal. He is a regular commentator on NHS dentistry across UK broadcast media. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, and principal at Rothley Lodge Dental Practice. ▬▬ SPONSORS ▬▬ This episode is powered by Barclays Business Healthcare. Search "Barclays Business Healthcare" online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW ▬▬ Instagram: @contactpointpodcast YouTube: @contactpointpodcast #ContactPoint #DentistrysNextDecade #NHSDentistry #BDA #UKDentistry #DentalPractice #DentistryUK #EddieCrouch #DentalIndustry #PracticeOwner

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  Contact Point Podcast

  Nobody Asks The Price: Sameer Patel On Educate, Don't Sell

  Aug 3, 20261h 31m

  Four new patients a day. Sixteen years in one practice. And almost nobody asks the price. Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard. Sameer Patel has spent his career building the opposite of a conversion machine. Four years educating patients before he quoted a number. A practice grown 300% from a single surgery. Two sabbaticals — one solo, one with his family around the world. And a sale that taught him more about letting go than about money. In this conversation: — The four types of luck, and why staying in your lane beats comparison — Why he walked away from dentistry for three months after 20 years — and how he set it up — The one-line change from a treatment coordinator that added £250,000 in six months — "Sameer's hour" — the Monday morning meeting that killed the firefighting — Financial Freedom Figure: the six-month runway every dentist should build first — Why the best practice owners are generalists, not specialists — Educate, don't sell — and why price objections are a connection problem — Passing the baton: what he learned selling the practice he built Chapters 00:00:00 Introduction: The Four Types of Luck & Staying In Your Lane 00:03:22 The 2017 Sabbatical: Finding True North After 20 Years 00:13:58 The Six-Month Family Sabbatical: Creating Memory Dividends 00:21:06 Building Resilient Kids: Comfort Crisis vs Mental Toughness 00:25:04 The C Student Advantage: Why Generalists Build Great Practices 00:32:16 Curiosity as a Superpower: Learning From Winners Early 00:33:59 The 1% Rule: Marginal Gains & Working With Your Spouse 00:41:22 Fear vs Potential: Why Most People Don't Fulfill Their Dreams 00:46:44 Financial Freedom Figure: The Six-Month Runway Strategy 00:51:02 Sorry is a Beautiful Word: Building Psychological Safety 00:53:42 The £250K Orthodontic Insight: Listening to Your Team 01:00:39 Sameer's Hour: The Monday Morning Game-Changer 01:01:27 Retaining Staff Post-Brexit: Building a Basement for Wellness 01:11:51 Educate, Don't Sell: The Nobody Asks The Price Philosophy 01:16:33 The Sale of 11: From Valuation Shock to Five-Year Workout 01:25:11 The New Way to Sell: Late 40s Exit, Associate Life, Compound Growth 01:28:21 Elite Dental Leadership: Helping the Next Generation Make Fewer Mistakes ▬▬ ABOUT THE GUEST ▬▬ Sameer Patel - dental leadership educator, practice builder and investor. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard - Past-President of the BACD. Co-founder of PÄRLA. Owner of Rothley Lodge. Host of Contact Point. ▬▬ EPISODE SPONSORS ▬▬ BARCLAYS: Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. Instagram: instagram.com/contactpointpodcast/ Listen: Spotify: https://open.spotify.com/show/033ieLfQjL338jE8TS8GcV Apple Podcasts: https://podcasts.apple.com/us/podcast/contact-point-podcast/id1896809084 #ContactPoint #Dentistry #DentalPractice #PracticeOwner #DentalLeadership #UKDentist #DentalBusiness #Podcast

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  Contact Point Podcast

  Are Dentists Over-Treating Patients? Martin Wanendeya On Implants, Ethics & 22 Years Of Ten Dental.

  Jul 27, 20261h 48m

  Is the dental profession over-treating patients? Martin Wanendeya has spent 22 years building Ten Dental into one of the UK's most respected implant practices — and he has a pointed view on where full-arch dentistry is heading. Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard. In this conversation: Martin joins Simon to trace the journey from a squat practice in 2004 to a multi-site implant referral centre - surviving the 2008 crash, a 22-year business partnership he compares to a marriage, and the discipline of building a clinical culture. At the heart of the episode is an honest, contrarian argument about the ethics of full-arch treatment planning: when implants are the right answer, when they're not, and why the best surgeons know when to walk away. They also go deep on the digital and AI workflow shaping the next decade of implant dentistry. Chapters 00:00:00 Introduction: The Full-Arch Ethics Question & 22 Years of Partnership 00:01:25 Starting Ten Dental: The 2004 Squat Practice Journey 00:04:57 The Power of Partnership: What Makes 22 Years Work 00:07:10 Surviving the 2008 Financial Crisis: Lessons in Resilience 00:10:29 Building Culture from Scratch: The Blank Slate Advantage 00:16:51 Attracting Top Dentists: Tom Elliott, Mide Ojo & The Team 00:20:28 Self-Critique: The Most Important Characteristic for Excellence 00:21:11 Marketing Strategy: Tube Ads, Instagram & Promoting Your Team 00:26:59 Design Philosophy: Typography, Graphics & The Five-Changer DVD 00:34:43 The Implant Journey: From Restorative to Surgery 00:40:51 Advice for Young Implant Dentists: Start with Restoration 00:46:41 Managing Surgical Stress: Planning, Pausing & Plan B 00:55:27 The Digital Revolution: PrimeScan, SprintRay & Printed Provisionals 01:23:43 Software Ecosystem: DS Core, SmileCloud, BiteFinder & Diagnocat 01:14:20 FP1 vs FP3: The Full-Arch Ethics Debate 01:15:54 Implants Are Not Teeth Replacements: They're No-Teeth Replacements 01:02:40 Early Adoption Risks: Bleeding Edge vs Cutting Edge 01:35:31 The Future: Dental MRIs, Robotics & Decontamination Automation 01:38:13 Breaking Down Silos: The Fight for Open Dental Software 01:44:30 Chicago Lab Day & Product Development: Contributing to Innovation ▬▬ ABOUT THE GUEST ▬▬ Martin Wanendeya - co-founder of Ten Dental, implant and full-arch surgeon, and a long-standing figure in UK cosmetic and implant dentistry. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is a multi-award-winning cosmetic dentist, co-founder of PÄRLA, and Past President of the BACD. Through Contact Point he explores the ideas, people and technology shaping the next decade of dentistry. ▬▬ EPISODE SPONSORS ▬▬ BARCLAYS: Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW ▬▬ YouTube: https://www.youtube.com/@ContactPointPodcast Spotify: https://open.spotify.com/show/033ieLfQjL338jE8TS8GcV?si=jBJmAJDeTaaQyPfmP1W81A Apple Podcasts: https://podcasts.apple.com/us/podcast/contact-point-podcast/id1896809084 Instagram: https://www.instagram.com/contactpointpodcast/ #Dentistry #DentalImplants #FullArch #ImplantDentistry #DigitalDentistry #DentalPodcast #Prosthodontics #ContactPoint

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  Episode #1

  "Saliva Is Just As Important As Blood": Victoria Sampson On The Oral Microbiome Revolution.

  Jul 20, 20261h 44m

  Could your saliva reveal more about your health than your blood? Victoria Sampson has spent years proving the mouth is a diagnostic goldmine - and dentistry is only just catching up. Contact Point - Dentistry's Next Decade. Hosted by Dr Simon Chard. In this conversation: Victoria Sampson joins Simon to unpack the oral microbiome, saliva testing, and the growing evidence linking gum health to over 50 systemic conditions - from Alzheimer's and colorectal cancer to fertility and heart disease. They get into the COVID-19 paper that put her on the map, the reality of building a saliva-testing company, why bad breath is usually a gut problem, and an honest reflection on the highs and lows of taking dental science to a mainstream audience. Chapters 00:00:00 Introduction: Podcast Backlash & Finding Balance 00:02:22 The COVID-19 Paper That Changed Everything 00:07:42 What Actually Is The Oral Microbiome? 00:15:37 The Three Mechanisms: How Oral Bacteria Affect Your Whole Body 00:19:23 Why Previous Oral Microbiome Testing Failed 00:21:24 Inside Oralis One: How The Test Actually Works 00:51:31 The Clinical Protocol: From Test to Treatment Plan 01:03:49 Inflammation vs Bacteria: Rethinking Periodontal Disease 00:22:45 The Heavy Hitters: Alzheimer's, Colorectal Cancer & Women's Health 01:19:21 Functional Dentistry: Blood Tests, Nutrition & The Health Society Model 00:36:39 Podcast Aftermath: Trolls, Cancelled Talks & Finding Strength 00:48:31 The Innovation Problem: Why UK Dentistry Resists Change 01:26:55 From Lemonade Stands to Lawsuits: The Entrepreneurial Journey 01:36:18 Working With Family: Running The Health Society With Sister & Mum 01:41:03 The Next Decade: Saliva Testing For Systemic Disease Detection ▬▬ ABOUT THE GUEST ▬▬ Victoria Sampson - researcher and clinician working at the intersection of the oral microbiome, saliva diagnostics and systemic health. Author of one of the most-cited British Dental Journal papers on the link between COVID-19 and periodontal disease, and founder of THS Labs UK & The Health Society. ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is a multi-award-winning cosmetic dentist, co-founder of PÄRLA, and Past President of the BACD. Through Contact Point he explores the ideas, people and technology shaping the next decade of dentistry. ▬▬ EPISODE SPONSOR ▬▬ Barclays Business Banking: Search 'Barclays Business Healthcare' online. Terms and conditions apply. All lending is subject to application, status and eligibility. ▬▬ FOLLOW ▬▬ YouTube: https://www.youtube.com/@ContactPointPodcast Spotify: https://open.spotify.com/show/033ieLfQjL338jE8TS8GcV?si=jBJmAJDeTaaQyPfmP1W81A Apple Podcasts: https://podcasts.apple.com/us/podcast/contact-point-podcast/id1896809084 Instagram: https://www.instagram.com/contactpointpodcast/ #Dentistry #OralMicrobiome #SalivaTesting #Periodontal #Longevity #PreventativeHealth #DentalPodcast #OralHealth

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