Convoso Presents: Closers Club

Welcome to the club! Closers Club is the podcast where sales leaders, and the top performing agents all gather to talk about the secrets to success. Each podcast dives deep into the mindset, strategies, and the tools that can help you drive more performance out of your outbound sales. From building a winning culture to mentoring the next generation of sales leaders to even talking about the trends and technologies, we are here to provide you with background, perspective and tips that can help you close more deals and make bank.Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Convoso Presents: Closers Club is a business podcast hosted by Convoso, with 12 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Convoso hosts Convoso Presents: Closers Club, a business show with 12 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #11

  Teresa Dodson: What High-Performing Debt Relief Contact Centers Get Right

  May 5, 202653 minS0

  <p>Happy 1st Anniversary to the Closers Club! 🎉</p><p></p><p>Welcome back to the Closers Club, the podcast from Convoso featuring conversations with leaders in contact center performance, compliance, and sales.<br /><br />In Episode 11, Paul Cowman sits down with Teresa Dodson, a respected leader in debt relief and CEO & Founder of Greenbacks Consulting. Teresa shares lessons from decades of experience helping organizations improve team performance, customer trust, operational discipline, and long-term results.<br /><br />This episode investigates the personal aspects that power effective contact centers, both in the debt relief contact center industry and beyond: including stronger tra...

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  Episode #11

  Teresa Dodson: What High-Performing Debt Relief Contact Centers Get Right

  May 5, 202655 minS0

  <p>Happy 1st Anniversary to the Closers Club! 🎉</p><p></p><p>Welcome back to the Closers Club, the podcast from Convoso featuring conversations with leaders in contact center performance, compliance, and sales.<br /><br />In Episode 11, Paul Cowman sits down with Teresa Dodson, a respected leader in debt relief and CEO & Founder of Greenbacks Consulting. Teresa shares lessons from decades of experience helping organizations improve team performance, customer trust, operational discipline, and long-term results.<br /><br />This episode investigates the personal aspects that power effective contact centers, both in the debt relief contact center industry and beyond: including stronger tra...

  ListenShow Notes
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  Episode #10

  Train Winners, Scale Outbound: Josh Mallen’s Sales Playbook

  Mar 16, 202648 minS0

  <p>Welcome back to Closers Club! In this episode, we're interviewing serial entrepreneur Josh Mallen (‪@itsjoshuamallen‬) we've got a lot of ground to cover: scaling outbound calling operations, building systems at scale, recruiting & training sales reps, sales psychology, and using Convoso to run high-performance dialer systems.<br /><br />What You’ll Learn:<br />• How to train winners (not just reps) and scale predictable outbound revenue<br />• The Front-Order Closer model <br />• Practical discovery questions, pricing by value-per-rep, and avoiding ego traps<br />• Why Convoso is one of Josh's favorite not-so-secret weapons <br />• How SOPs, dashboards & AI let one operator train hundreds of reps...

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  Episode #9

  The Mindset of a Call Center Closer: Penny Lee on Strategy, Performance Marketing & Compliance

  Nov 11, 202537 minS0

  <p>Penny Lee, owner of On The Ave Consulting and former VP of Marketing at Medigap Life, joins the Closers Club to reveal the mindset and strategy behind building compliant, high-converting lead funnels in the competitive outbound call center and performance marketing industry. </p><p></p><p>In this episode, we dive deep into how Penny approaches everything from big-picture strategy to the technical mechanics of call center operations. Learn how to shift your perspective to see the industry "like a game" to overcome challenges, how to provide quality data to agents, and the motivation that separates a good agent...

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  Episode #8

  Chris Michelson: How to Lead with Hustle & Heart in the Hectic World of Healthcare

  Sep 3, 202545 minS0

  <p>Welcome back, Closers! In this episode, we sit down with Chris Michelson, sales leader and President of CarynHealth, as he shares his journey from the "Glengarry Glen Ross" mentality of a Chicago boiler room to finding his true mission in the complex world of health care. He discusses the adrenaline of the cold call, the evolution of sales from a numbers game to a strategic, educational one, and how a personal health battle gave him a renewed purpose to fix a "very broken system." Don't miss it!</p>

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