Ctrl + Shifter Podcast

The Ctrl + Shifter Podcast brings you bi-weekly conversations with founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories of digital transformation.We keep it clear, relevant, and actionable so you can stay ahead of the curve and lead with confidence.- Listen on YouTube, Spotify, and Apple Podcast- Discover more at smartdev.com- Contact: media@smartdev.comFollow for new episodes and fresh insights!

Ctrl + Shifter Podcast is a news podcast hosted by SmartDev, with 17 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

SmartDev hosts Ctrl + Shifter Podcast, a news show with 17 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Ctrl + Shifter Podcast

  Ep17: Why Great Software Still Fails to Be Adopted

  May 6, 202642 minS0

  <p>In this episode of Ctrl + Shifter, we sit down with Aleksandra Shamanina, Customer Success Manager in IT, to explore one of the most common challenges in modern businesses: why software adoption fails - and how to get it right. </p><p><br></p><p>Aleksandra shares her hands-on experience working with global enterprise clients, breaking down the real reasons behind failed implementations. From misaligned expectations to lack of organizational readiness, she explains why adoption is less about technology and more about people, processes, and change management. This episode offers practical insights into how customer success teams can guide clients...

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  Ctrl + Shifter Podcast

  Ep16: Maximizing impact with Customer Success in AI product companies

  Apr 9, 202622 minS0

  <p>In this episode of Ctrl + Shifter, we sit down with Petko Kashinski, Customer Success Leader at Jiminny, to dive into optimizing customer success strategies and leveraging AI to build long-lasting customer relationships. Petko shares his extensive experience in customer success, offering insights on how to reduce churn, improve customer satisfaction, and empower teams with data-driven strategies. From AI-powered automation to conversation intelligence, this episode explores the tools and techniques that help businesses engage with customers more effectively and efficiently at scale. ------ 🎧 TIMESTAMPS 00:00 – Intro 3:07 - Understanding Conversation Intelligence7:33 - Strategies for Customer Success10:11 - The Role of AI in Custo...

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  Ctrl + Shifter Podcast

  Ep15: The Foundations of Building a Social App

  Feb 12, 202634 minS0

  <p>In this episode of Ctrl + Shifter Podcast, we sit down with Raed Zein, Co-Founder of imin, to unpack one deceptively simple question: How do you build a social app that actually brings real-life connections? </p><p>With over a decade of experience across mobile development, backend systems, and hardware integration, Raed shares a deeply practical perspective on building consumer products in today’s attention economy. From defining the right MVP to navigating real-time architecture, AI-driven onboarding, and trust in social platforms, this conversation goes beyond hype and focuses on what truly works. </p><p>💡 What’s inside Episode 15: </p><p>Design...

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  Ctrl + Shifter Podcast

  EP14: How AI Is Changing Customer Success in Financial Crime Compliance

  Jan 7, 202640 minS0

  <p>In this episode 15 of Ctrl + Shifter, we sit down with Matti Junila, Head of Customer Success at ComplyAdvantage, to explore how AI is transforming customer success and financial crime prevention. </p><p>With years of experience in AI, machine learning, and customer service, Matti shares his expertise on how AI is improving fraud detection, reducing manual work, and helping businesses navigate compliance challenges. He dives into the rise of agentic AI, automating tasks traditionally handled by humans, and offers advice on adopting AI responsibly. Tune in to hear how AI is reshaping customer support in high-stakes industries.</p><p>T...

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  Ctrl + Shifter Podcast

  EP13: Tech Strategy in Cross-Border Payments

  Nov 27, 202545 minS0

  <p>In this episode of Ctrl + Shifter, we sit down with Jan Lorenc, CEO of CurrencyFair, to explore the world of cross-border payments and foreign exchange. With over 15 years of experience spanning banking, treasury, and fintech, Jan leads CurrencyFair in simplifying international money transfers and providing cost-effective solutions for SMEs and individuals alike. </p><p>Jan shares his journey from traditional finance to fintech innovation, offering deep insights into the evolving landscape of global payments. From the power of blockchain and AI to the challenges of scaling a multinational business, this episode dives into how technology is transforming the way...

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