Cultural Communication Confidence

Culture Cuppa's podcast, Cultural Communication Confidence, is for global leaders who want practical communication skills and to build their cultural intelligence for impact, performance, business and career growth.Each episode is hosted by Victoria Rennoldson, CEO and Founder of Culture Cuppa, where she shares communication tools and confidence strategies, plus cultural intelligence insights for working in global teams.Grow your impact and influence through confident cultural communication.

Cultural Communication Confidence is a business podcast hosted by Victoria Rennoldson, with 209 episodes on record and a Required Pod Score of 80.

Victoria Rennoldson hosts Cultural Communication Confidence, a business show with 209 episodes published.

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  Episode #199

  199 - The Non-Verbal Behaviours Shaping Trust with Jude Jennison

  Sep 24, 202633 min

  What are you communicating before you even say a word? In this conversation with Jude Jennison, founder of Leaders by Nature, we explore how unconscious non-verbal behaviour shapes trust, relationships and leadership impact. Jude spent 17 years at IBM before developing her methodology that uses horses to reveal the behaviours leaders may not realise they are bringing into their professional relationships. We discuss how stress, fear and past experiences can influence behaviour, especially during uncertainty, even when leaders believe they are presenting as calm and confident. She shares why horses are so powerful at revealing incongruence between what we feel and what we project, and how this can expose patterns around trust, control, compassion and clarity. Jude has coached more than 5,000 leaders, written 3 leadership books, and describes horses as the most honest feedback mechanism leaders can engage in. What you will learn: How unconscious behaviours affect leadership impact Why uncertainty amplifies unhelpful default patterns What your non-verbal behaviour reveals about trust and psychological safety in your team The way to give and receive feedback without judgement The changes that can shift a difficult relationship How aware are you of what you communicate non-verbally when under pressure? Resources: Connect with Jude Jennison on LinkedIn: https://www.linkedin.com/in/judejennison/ Learn more about Jude's leadership work with horses: https://www.leadersbynature.com Read Jude's books, 'Leading through uncertainty' and 'OPUS: The Hidden Dynamics of Team Performance': https://www.leadersbynature.com/books Listen to the new audiobook of Become a Global Leader: https://www.audible.co.uk/pd/Become-a-Global-Leader-Audiobook/B0HGYF1LHR Read the book, Become a Global Leader: https://culturecuppa.com/book/ Follow Victoria on LinkedIn for more global leadership, strategic communication and Cultural Intelligence insights: https://www.linkedin.com/in/victoria-rennoldson Talk to Victoria about you or your team's leadership development: https://culturecuppa.com/contact/ Watch the video of this Episode here: The Non-Verbal Behaviours Shaping Trust with Jude Jennison: https://youtu.be/UAgi8ys4tWA Read this Episode's Blog post here: What are you Communicating Unconsciously? https://culturecuppa.com/what-are-you-communicating-unconsciously/

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  Episode #198

  198 - The Human Capabilities Leaders Need Now

  Sep 17, 202620 min

  What kind of leader do you need to become now? Leadership has not stood still over the last 12 months. AI is accelerating, workplace expectations are shifting and organisations are navigating growing uncertainty. So this episode explores a deeper question for ambitious professionals - not only what do you want to achieve, but who do you need to become? I reflect on why human capabilities matter even more now, especially confidence, clarity, Cultural Intelligence and challenging conversations, the four pillars at the heart of my work. Plus, in this episode, I share the latest thinking behind the audiobook edition of Become a Global Leader , including why I recorded a new bonus chapter. What you will learn in this episode: The leadership shift from 'what you need to achieve' to 'who you need to become' How AI makes human leadership capabilities more important A new definition for confidence in this context How leaders can create clarity when answers are uncertain How Cultural Intelligence helps leaders develop greater range to respond What recording an audiobook taught me about being human Where do you need to experiment more? Which human capability do you most need to focus on? Resources: Listen to the new audiobook of Become a Global Leader: https://www.audible.co.uk/pd/Become-a-Global-Leader-Audiobook/B0HGYF1LHR Read the book, Become a Global Leader: https://culturecuppa.com/book/ Follow Victoria on LinkedIn for more global leadership, strategic communication and Cultural Intelligence insights: https://www.linkedin.com/in/victoria-rennoldson Talk to Victoria about you or your team's leadership development: https://culturecuppa.com/contact/ Watch the video of this Episode here: The Human Capabilities Leaders Need Now: https://youtu.be/9yRSNVf_TnE Read this Episode's Blog post here: Who do you need to become as a leader? https://culturecuppa.com/who-do-you-need-to-become-as-a-leader/

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  Episode #197

  197 - How to Influence without Authority, with Laura Sellers

  Sep 10, 202635 min

  What does it really take to influence when you do not have formal authority? In this conversation with Laura Sellers, global executive and team coach for Procurement professionals, we explore why influence, confidence and relationship-building are essential leadership capabilities for professionals who want to elevate their impact across an organisation. Laura shares why introverted energy is not a barrier to influence or leadership presence, and how some of the most impactful leaders are not the loudest in the room, but those who choose their moment, build strong relationships and communicate with intention. We discuss the shift many professionals need to make as they become more senior, moving from technical expertise into relationship-based influence. This is especially important when you are influencing without authority, working across functions, collaborating remotely or navigating cultural differences. What you will learn in this episode: Why introverted energy can be a strength in leadership and influence How to challenge narrow ideas of what confidence should look like Ethical influence is not manipulation Why relationships are central to influencing without authority 'What does good look like?'- a simple question for complex dynamics How the drama triangle can help you understand conflict patterns Bringing more of yourself into your leadership How does your natural communication style help you influence, and where might it need to flex? Before you step into a difficult conversation, what role could you be playing in the relationship dynamic? What part of yourself might you be leaving behind when you communicate in a different culture, language or context? Resources: Connect with Laura Sellers on LinkedIn: https://www.linkedin.com/in/laura-sellers/ Visit Laura Sellers' website: https://www.coachingforprocurement.co.uk/ Buy Victoria's book, Become a Global Leader: https://culturecuppa.com/book/ Follow Victoria on LinkedIn for more strategies, ideas and inspiration: https://www.linkedin.com/in/victoria-rennoldson Watch the video of this Episode here: How to Influence without Authority, with Laura Sellers: https://culturecuppa.com/podcasts/197-how-to-influence-without-authority-with-laura-sellers/ Read this Episode's Blog post here: Why influence starts with relationships: https://culturecuppa.com/why-influence-starts-with-relationships/

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  Episode #196

  196 - The Courage to Lead with Humanity, with Diana Osagie

  Sep 3, 202639 min

  Courageous leadership is often misunderstood as being bold, forceful or unafraid. In this conversation with Diana Osagie, leadership coach, trainer, consultant, author and keynote speaker, we explore a much more human definition of courage at work. Diana's core idea is that courageous leadership means staying human when the situation is challenging you to become something else. Under pressure, many leaders revert to the habits that keep them safe, but those habits may not be what the team or organisation needs. She challenges us to consider whether we care enough to hold up the mirror, tell the truth and help people do excellent work, even when that may feel uncomfortable. Diana also introduces Juggernaut Thinking, her approach to helping leaders and organisations build deeper clarity around what they are for, how they behave under pressure and what they need to stop carrying. Diana is the founder of Courageous Leadership Consultancy and The Academy of Women's Leadership. With 26 years' experience leading secondary education, she brings deep practical insight into leading under pressure, alongside her work as an author of five books on leadership. What you will learn in this episode: How pressure can push leaders into unhelpful habit patterns What it means to stay human when leadership feels difficult What professional love encompasses, and how it supports accountability The role of clean motivations in difficult conversations The cultural dynamics in courageous conversations A practical structure for speaking truth to power with respect Diana's framework, Juggernaut Thinking What habits do you default to under pressure? How comfortable are you holding your team truly accountable? What does courageous leadership look like to you? Resources: Connect with Diana Osagie on LinkedIn: https://www.linkedin.com/in/diana-osagie Visit Diana Osagie's website: https://www.courageousleadership.co.uk/ Buy Diana Osagie's book: Courageous Leadership: https://www.amazon.co.uk/Courageous-Leadership-quash-tummy-butter/dp/1527249182 Buy Diana Osagie's book: Juggernaut Thinking: https://www.courageousleadership.co.uk/services/juggernaut-thinking/ Buy Victoria's book, Become a Global Leader: https://culturecuppa.com/book/ Follow Victoria on LinkedIn for more strategies, ideas and inspiration: https://www.linkedin.com/in/victoria-rennoldson Watch the video of this Episode here: The Courage to Lead with Humanity, with Diana Osagie - https://culturecuppa.com/podcasts/196-the-courage-to-lead-with-humanity-with-diana-osagie Read this Episode's Blog post here: Stay Human as a Leader when under Pressure - https://culturecuppa.com/stay-human-as-a-leader-when-under-pressure/

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  Episode #195

  195 - Why Great Work Does Not Speak For Itself

  Aug 27, 202627 min

  What if your great work is not seen? Many ambitious professionals believe that if they do excellent work, deliver results and make a meaningful contribution, their impact will naturally be noticed. It is a belief that often is born from integrity, modesty and a strong work ethic, sometimes from cultural norms, yet as you move towards more senior levels, this belief can quietly hold you back. In this episode, I explore why great work is not always the same as visible impact, and why taking responsibility for your positioning is not about ego, arrogance or self-promotion. This is a challenge I see often with high-performing experienced professionals. You could be solving problems before they escalate, joining the dots across complexity, influencing behind the scenes, and using your skills to move projects forward. Yet much of that contribution can remain invisible, especially to stakeholders outside your immediate team. If you are preparing for your next promotion, stepping into a broader leadership role or aiming to be seen as more strategic, waiting to be noticed is not a strategy, visibility and positioning are both key. What you will learn in this episode: Why great work does not always speak for itself How invisible work can limit recognition, influence and career progression Why you might feel uncomfortable talking about your impact The difference between self-promotion and strategic positioning How to articulate the value you create to the 'right people' A three-part structure to talk about your leadership impact This episode is especially relevant if you are capable but unseen, experienced but still doubting yourself, or wondering why your hard work is not creating the career momentum you hoped for. This is an important reminder that excellence needs to be visible in the right rooms, how much of your real value could sit in the work others never see, and how your hard work could need translating into visible leadership impact. Where are you still hoping your work will speak for itself? What value are you creating that people may not fully see yet? How could you make your thinking and contribution more visible this week? Resources: Explore Victoria's book, Become a Global Leader. Get your copy: https://culturecuppa.com/book/ Follow Victoria on LinkedIn for more global leadership, strategic communication and Cultural Intelligence insights: https://www.linkedin.com/in/victoria-rennoldson Talk to Victoria about your visibility challenges: https://culturecuppa.com/contact/ Watch the video of this Episode here: Why Great Work Does Not Speak For Itself - https://youtu.be/xE980ZU7ICI Read this Episode's Blog post here: Are People Seeing the Value You Bring? - https://culturecuppa.com/are-people-seeing-the-value-you-bring/

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