Episode #2
The Power of Unified Data: Karl Simon on Leading AI Innovation
AI that meets customers where they work by cleansing data, managing AI drift, ensuring governance and managing a solution that is AI model agnostic. Leave the heavy lifting to Subatomic! Guest Karl Simon, Co-founder and CTO of Subatomic, joins the Customer Success Pivot Your Career podcast with co-hosts Alex White and David Lokietz. Karl recounts his path from Oracle into data warehousing and analytics, through roles at companies including Gap, Saks Fifth Avenue, Genentech, and Komodo Health, and explains why Subatomic focuses on enabling AI without disrupting existing workflows. The discussion centers on how poor, incomplete, and inconsistent data undermines AI ROI, how Subatomic uses AI to audit and unify data, and how its model-agnostic approach dynamically selects best-fit models while managing drift, cost, and governance via “Deep Lens” (introspection, audit, eval). Karl also describes “AI coworkers” that execute role-based go-to-market workflows across sales, marketing, and service
