Dealer Driven

Welcome to Dealer Driven! A podcast all about your industry, from your association, focused on amplifying your success. Join hosts Camron Wilson and Michael Hayes as they explore the daily challenges and opportunities dealerships face and how to navigate through them. These 15 to 20-minute drive-time episodes will highlight the best ideas for opportunities and solutions to operational challenges you face, as well as warn you about issues on the road ahead. If you work in a dealership, this is the podcast for you!

Dealer Driven is a technology podcast hosted by NADA, with 29 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

NADA hosts Dealer Driven, a technology show with 29 episodes published.

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  Episode #11

  The Intersection of Racing and Running a Dealership

  Aug 9, 202627 minS2

  What can dealership leaders learn from the world of motorsports? Bud Denker, President of Penske Corporation, joins Michael Hayes and Camron Wilson to share how the same principles that drive success on the racetrack also drive success in the showroom. From leadership and teamwork to accountability and continuous improvement, Bud explains the common thread connecting Penske's racing teams and dealership operations. He reflects on lessons learned from winning and losing, the impact of training through the NADA Academy, and how technology is changing both motorsports and automotive retail. Bud also shares his thoughts on balancing short-term performance with long-term growth, the future of electrification, and the leadership traits that help teams perform at their best. Hear how one of the most successful organizations in automotive retail and motorsports approaches leadership, training, and long-term success. Follow Us X @NADAUpdate Instagram @NADA YouTube @NADAUpdate LinkedIn @NADA Facebook @NADAUpdate Presented by The National Automobile Dealers Association https://www.nada.org/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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  Episode #9

  2026 Q2 Industry Insights

  Jul 12, 202626 minS2

  The second quarter of 2026 brought plenty of questions for the automotive industry, from tariffs and affordability concerns to changing consumer demand and shifting market dynamics. So how did the numbers actually shake out? In this episode of Dealer Driven , hosts Camron Wilson and Michael Hayes welcome back Patrick Manzi, Chief Economist at the National Automobile Dealers Association, for a closer look at NADA's Quarterly Economic Report for Q2 2026. Patrick breaks down the biggest economic indicators that shaped the quarter, explains what drove light-vehicle sales, and shares his perspective on inventory levels, vehicle affordability, and financing trends. The conversation also covers EV, hybrid, and gasoline vehicle demand, the outlook for used vehicle pricing, and whether recent changes in manufacturer market share signal a longer-term shift. Whether you're tracking market conditions, planning inventory, or looking for economic context behind today's headlines, this conversation provides a timely snapshot of where the automotive industry stands. Follow Us X @NADAUpdate Instagram @NADA YouTube @NADAUpdate LinkedIn @NADA Facebook @NADAUpdate Presented by The National Automobile Dealers Association https://www.nada.org/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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  Episode #7

  Used Vehicle Investment Management for Today's Market

  May 24, 202621 minS2

  <p>The market isn’t just changing, it’s shifting fast enough to challenge even the most experienced dealers. So how do you make confident decisions when the landscape keeps moving?</p> <p>In this episode of Dealer Driven, we sit down with Dale Pollak, founder of vAuto, creator of the Velocity Method, and now the champion of Investment Management for used vehicles. With decades of experience guiding dealers through uncertainty, Dale shares how to rethink inventory, pricing, and performance in today’s environment.</p> <p>We get into the most common mistakes dealers are still making, what a “healthy” inventory...

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  Episode #6

  Demystifying Warranties: Audits, Chargebacks and Compliance

  May 4, 202632 minS2

  <p>Warranty repairs are a key part of running a successful dealership, but they can be complex, and all the different coverages can be confusing.</p> <p>In this episode of Dealer Driven, hosts Camron Wilson and Michael Hayes are joined by Leigh Yates, instructor at NADA Academy, to break down how warranties work and what dealers need to know. The conversation covers different types of warranties, common claim mistakes, and what can lead to audits and chargebacks.</p> <p>Leigh also shares practical tips on improving documentation, training staff, and building better internal processes to reduce risk.</p> <p>...

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  Episode #5

  Q1 2026 Auto Industry Insights: Trends, Risks & What’s Ahead

  Apr 12, 202628 minS2

  <p>In this episode of Dealer Driven, Camron Wilson and Michael Hayes sit down with Patrick Manzi, Chief Economist at the National Automobile Dealers Association (NADA), to break down what really happened in the auto market during Q1 2026 and what it means for the months ahead.</p> <p>Even with winter storms and global uncertainty, vehicle sales held steady. But underneath that, there are clear shifts happening. The labor market is slowing, affordability remains tight, and global tensions, especially in Iran, are affecting fuel prices and supply chains.</p> <p>They also talk through changing consumer demand. EV sales are...

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