Dental Assistant Nation
Episode 449: How the Best Dentists Keep Their Assistants Happy and Loyal
What if the secret to keeping great dental assistants has nothing to do with fancy perks and everything to do with respect? In this episode, Dr. Marc Goldman shares how investing in his team, trusting their expertise, and creating a culture of mutual appreciation helped build a loyal and high performing practice. Dr. Marc Goldman reflects on more than four decades in periodontics and explains why experienced dental assistants are one of the most valuable investments a practice can make. He discusses how paying fairly, offering flexibility, and treating team members with respect created a workplace where everyone was willing to go the extra mile when patients needed them most. Dr. Goldman also shares how empowering assistants to take ownership of responsibilities like inventory management and surgical preparation helped the practice run smoothly every day. For dental assistants looking for the right employer, he offers practical advice on what questions to ask during interviews, including benefits, flexibility, and workplace culture. The conversation wraps up with the importance of continuing education, staying current with advances in dentistry, and ensuring the entire dental team is equipped to provide the best possible patient care. Special Offer Looking to expand your dental knowledge? Dr. Goldman teaches continuing education courses through the Dental Studies Institute of New Jersey, with many classes available live on Zoom for dental professionals across the United States. Mention Dental Assistant Nation when you register to receive 10% off your course. Website: https://www.dsi-nj.com/ ------------------- Dental assistants play a powerful role in whether patients move forward with treatment. You are a key part of the patient journey, and having the right financial options can make all the difference. CareCredit is a health and wellness credit card that offers flexible financing options, so patients can pay over time for the care they want or need, subject to credit approval. When money isn’t the obstacle, patients say yes. Want to make CareCredit part of your practice’s offerings and strengthen case acceptance? Email me at kevin@kevinspeaksdental.com and let’s make it happen for your team.
