
Episode #10
How to Build a $10M+ Cross-Border Marketplace | Global E-Commerce Strategy with Udora
How do you scale a gifting marketplace to 50+ countries without losing the local touch that makes gifting meaningful in the first place? In Episode 10 of Digital Shelf Insider Season 2, Shreshta Joy sits down with Ekaterina Gorbacheva , Global Expansion Director at Udora , to unpack what it actually takes to run a truly global e-commerce business without building a thousand-person country-manager army. In this episode: (00:00) Trailer (01:03) Intro (02:20) Meet Ekaterina Gorbacheva, Global Expansion Director at Udora (02:50) What is Udora? The global gifting marketplace explained (05:03) Cultural nuances beyond language and currency (07:27) Marketplace pricing dynamics and the Turkey case study (09:24) Product adaptation vs. local positioning (10:04) Why decision fatigue is the real enemy of gifting (13:16) Handling catalog noise across different markets (16:35) Expanding into beauty, home decor, and perfume (17:38) Team structure: why hiring country managers too early is a mistake (21:38) Gifting behavior patterns across Turkey, Brazil, and the UK (23:01) US consumer behavior: New York vs. Boston (24:00) AI adoption and what brands should be building now (27:06) Closing thoughts ABOUT DIGITAL SHELF INSIDER Digital Shelf Insider is a podcast by MetricsCart for consumer brands, retailers, and e-commerce agencies exploring how enterprise brands win on the digital shelf. Hosted by Shreshta Joy, each episode features candid conversations with brand leaders, e-commerce experts, and digital shelf strategists tackling the trends, tools, and data-backed tactics shaping modern online retail. Subscribe for a masterclass in digital commerce every week! GET COMMERCE INTELLIGENCE MetricsCart is an enterprise-grade digital commerce intelligence platform that tracks pricing, availability, content compliance, promotions, search visibility, and reviews across major retailers and marketplaces. Brands like Mattel, Illy, PVH, and P&G use MetricsCart to make faster, data-backed decisions that protect revenue, boost visibility, and drive growth.






