
Digital Tech-IQ
AI Agents Are Becoming Software Teammates
What changes when an AI system moves from answering questions to participating in workplace workflows? Ethan Cole explains AI agents through a hypothetical IT access-request scenario. The episode separates vendor ambitions from independent proof, clarifies the roles of workflows, state, and tool use, and explores why operational authority comes from the systems connected around a model. Before treating an AI agent as a software teammate, ask four questions: What is its objective? What can it read or change? Where are approval and escalation points? Can a person review the path it took? Watch the companion video: https://www.youtube.com...

