
Episode #49
Dr. Erik Petersen on How Automations Can Save Your DPC Practice
Today we're replaying my conversation with Dr. Erik Petersen, co-founder of First Call DPC in Panama City Beach, Florida. Erik is an emergency medicine physician (med-peds trained) who turned two decades of ER experience into a hybrid DPC that spans 25 states, includes a partner practice in Missouri, and runs a vacation medicine funnel that converts 25% of visitors back as members. We get to nerd out about automations, workflows, and the 30 touchpoints patients now expect from a modern practice. If you're an ER doc, a hospitalist, or a solo DPC owner wondering how to scale without burning out, this replay is packed with practical lessons you can use tomorrow. IN THIS EPISODE Two full-time ER docs turning their frustration into a multi-state DPC The Vacation Medicine funnel: how $100 virtual urgent visits convert 25% into DPC members A hallway conversation in a Missouri ER that turned into a second DPC location The 30-touchpoint rule and why patients paying monthly expect more than a prescription Automation workflows that pre-qualify patients so you only see the ones who are truly ready Practice: First Call DPC Location: Panama City Beach, FL · Poplar Bluff, MO (second location) Specialty: Emergency Medicine (Med-Peds trained) Also Runs: Vacation Medicine · Virtual urgent care in 25 states Licensed: 25 states CONNECT WITH DR. PETERSEN Practice Website: https://firstcalldpc.com/ Vacation Medicine: https://vacationmedicine.com Skool Community: First Call DPC Skool Group Instagram: @firstcalldpc Facebook: First Call DPC ENJOY THIS EPISODE? Leave a review on Apple Podcasts or Spotify Share with any ER doc, hospitalist, or DPC owner who wants to scale without burning out Subscribe so you don't miss the next episode on automation, systems, and DPC growth Pre-launch or in your first year of DPC? The Early Practice Plan is the HarmonyOps program I built for physicians who are still figuring out the systems, the messaging, and the day-to-day of running a new practice. You get operations, patient flow, CRM, and the marketing foundation that carries you through year one. $99 per 28 days for your first three billing cycles, then $349. New to DPC or just getting started? Check out the Early Practice Plan. https://bot.harmonyopsfordpc.com/earlypp-page

