
Entrepreneurs in Action
Premal Patel: Building Better Human Connections in a Digital Age
Premal Patel <p >Premal Patel is a customer loyalty, customer success and engagement specialist with around 30 years of experience across financial services, retail and agency environments. Premal explains how his business helps corporate leaders and entrepreneurs build stronger human connections as AI and digital technology reshape the workplace. Drawing on his book, Yanga Unplugged, he offers workshops for leaders and aspiring leaders alongside strategic consultancy for enterprises, start-ups and scale-ups. The conversation explores his target audience, practical frameworks, professional experience and commitment to supporting younger people facing difficult career conditions. Premal’s central message is that organisations must not allow th...

