Epic Entrepreneurs

Welcome to Epic Entrepreneurs! What does it take to build a real and thriving business in today’s world? As entrepreneurs and business owners, we went into business to have more freedom of time and money. Yet, the path of growing a business isn’t always filled with sunshine and rainbows. In this chart-topping show, host Bill Gilliland; author of the best-selling book “The Coach Approach” leverages his decades of experience coaching proven entrepreneurs to make more money, grow the right teams, and find the freedom of EPIC Entrepreneurship.

Epic Entrepreneurs is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80.

Unknown Host hosts Epic Entrepreneurs, a business show with 0 episodes published.

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  Epic Entrepreneurs

  Honest Same Day Repairs Turn One Call Into Loyalty with Mike Melatti, The Garage Doc

  Sep 30, 202648 min

  Your garage door breaks at the worst possible time and suddenly you’re not shopping for a “good deal” you’re shopping for someone you can trust. That’s why I wanted to bring on Mike Melatti, founder and president of The Garage Doc in Virginia Beach, to talk about what it really takes to run a reliable garage door repair and installation company in Hampton Roads when pricing is rising and competition is everywhere. We get into the practical side of the business: how same-day service works without rushing quality, why Mike refuses to throw out quotes over the phone, and how honest diagnostics can beat shady upsells in the long run. Mike shares the real numbers behind lead conversion, including why paid lead platforms can be a grind unless you’re first to respond, and why the close rate jumps once you’re standing in the homeowner’s garage solving the right problem. We also dig into the unglamorous work owners carry: answering phones, managing reviews, staying organised, and choosing software that keeps the field running smoothly. You’ll also hear the personal side of leadership in a family-owned business: working 50 to 60 hours a week, struggling with delegation and control, and deciding whether “growth” is even the goal. Mike talks about balancing emergency calls with the opportunity for predictable recurring revenue through annual tune-ups and a potential maintenance plan, plus what he wants the company to look like by 2030. If you like real-world small business stories, home service marketing lessons, and customer experience strategies that actually hold up under pressure, this one’s for you. Subscribe to Epic Entrepreneurs, share this with a business owner who cares about doing it right, and leave a review if you want more conversations like this. What’s one service experience that instantly won your loyalty? CONTACT INFO: mike@thegaragedoc.com Google Link: https://share.google/NLiulliD2OhKIgQJ6 Personal FB: https://www.facebook.com/mike.melatti?mibextid=wwXIfr&rdid=rGRZzQbDkEnfBkqQ&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2F1bEQFJQmz6%2F%3Fmibextid%3DwwXIfr# Business FB: https://www.facebook.com/SearsGarageSolutionsHamptonRoads?mibextid=wwXIfr&rdid=KpzNQI7jcps9oz0K&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2F14maCNZLn6p%2F%3Fmibextid%3DwwXIfr# Company Website: www.TheGarageDoc.com High Retention - Short and Sweet Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  Running A Service Business Means Learning To Pre-Qualify People Fast with Andrew Schray, AB Tree Service

  Sep 30, 202635 min

  A tree service business can look like a simple trade until you see what’s underneath: high-stakes safety, expensive equipment, nonstop scheduling decisions, and customers who can change plans at 10 p.m. I sit down with Andrew Schray of AB Tree Service NC to get real about what it takes to build a fast, high-quality tree removal and tree trimming operation in a crowded market, and why “must be nice” doesn’t capture the mental load of ownership. Andrew shares his journey from always hustling to running a four-year-old service company that’s built on clean job sites, fair pricing, and reputation. We dig into lead generation, the problem of quote shoppers, and how pre-qualification protects your time while improving the quality of your pipeline. He also explains what he’d do if qualified leads suddenly quadrupled, how he thinks about scaling crews, and why speed becomes a true competitive edge only when you can finish the job without damaging a customer’s yard. We also get into leadership and resilience: losing a partner, learning not to blow up when “stuff” breaks, and leading by example when your crew is watching everything you do. Andrew talks about the future too, from how AI may change marketing and search behavior to his plan to launch a crane division and expand into bigger lifting and rigging work. If you’re a small business owner feeling stuck or overwhelmed, this conversation is a push to take the next step and learn by doing. Subscribe for more founder stories, share this with a friend in the trades, and leave a review if it helps you think differently about growth, sales, and leadership. CONTACT INFO: abtreeservicenc@gmail.com High Retention - Short and Sweet Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  We Built Restopros To Stop Bad Cleanup From Hurting Families with Ryan & Bob Parrish, Restopros of Catawba Valley

  Sep 29, 202652 min

  A water loss is stressful enough, but the wrong cleanup can turn it into a health problem and a financial mess. We’re joined by Ryan and Bob Parrish from RestoPros of Catawba Valley to share what “doing restoration the right way” actually means when a water heater blows, a toilet leaks into the basement, or category three sewage backs up into a finished space. We talk about the personal moment that pushed Bob from a logistics career into water damage restoration and mold remediation: discovering severe hidden mold during a remodel and watching how improved air quality changed an elderly family member’s health. From there, we get practical about standards and trust: how they educate homeowners with moisture meters, documentation, and the IICRC S500 water cleanup guidelines, and why they tell people to verify instead of blindly believing any contractor. Ryan breaks down the day-to-day reality of building brand awareness and referral relationships with plumbers, insurance adjusters, and agents, plus the discipline it takes to write detailed estimates fast enough for insurance timelines. We also dig into father-son leadership, separating responsibilities, hiring technicians who can handle both technical work and stressed homeowners, and what a true 24/7 emergency response looks like when the phone rings at midnight. If you care about ethical restoration, insurance claims that don’t spiral, and entrepreneurship lessons from the field, this conversation delivers. Subscribe, share this with a local business owner, and leave a review with your biggest takeaway. CONTACT INFO: rparrish@restopros.co ryanparrish@restopros.co High Retention - Short and Sweet Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  A Good Inspection Helps You Buy With Confidence with Tyler Gibbs, Building Trust Inspections

  Sep 24, 202656 min

  A home inspection can either leave you feeling informed or feeling terrified, and the difference often comes down to one thing: trust. We sit down with Tyler Gibbs, owner of Building Trust Inspections, to talk about what buyers, investors, and entrepreneurs should actually expect from a West Virginia and Ohio licensed home and commercial building inspector. Tyler explains how he approaches inspections as education, not intimidation, so clients walk away with clarity instead of panic. We get into the real mechanics of communicating risk: what counts as a true deal killer like major foundation movement or water intrusion, and what shows up constantly but is still fixable, such as GFCI issues, handrails, older electrical concerns, and aging systems that can trigger expensive surprises. Tyler also breaks down a simple way to think about the inspection report: a to-do list that helps the buyer and seller negotiate repairs, credits, or price with facts on the table. For the entrepreneurs listening, Tyler shares what it takes to build a referral-driven service business in a slower market where inspections can be boom or bust. We talk BNI networking, reputation, integrity under pressure, working on the business versus working in it, and how AI can help write clearer reports without replacing human judgment. If you are building a business and trying to keep your life intact, the closing message on work-life balance hits hard. Subscribe to Epic Entrepreneurs, share this conversation with a buyer or business owner who needs it, and leave a review so more people can find the show. What part of buying property or running a service business do you want us to go deeper on next? CONTACT INFO: buildingtrustinspections@gmail.com High Retention - Short and Sweet Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  Building A Referral Only Remodeling Business Takes Relentless Standards with Jessica Lichvar, Red Saw Remodeling

  Sep 23, 202656 min

  A great remodel is never just cabinets and tile, it’s a chain of handoffs that either protects the homeowner’s peace or destroys it. We’re joined by Jessica Lichvar of Red Saw Remodeling, a Pittsburgh area interior remodeling company known for older homes, and we dig into what those houses teach you fast: nothing is perfectly level, surprises are guaranteed, and the only way through is craftsmanship paired with clear communication. Jessica shares the real origin story of starting a remodeling business with a newborn and no “safe” income, then explains how her background in wealth management and tech shaped the way Red Saw runs projects. We talk kitchen remodel expectations, budget reality, and why the tiniest detail can become the thing a client complains about for years. You’ll also hear practical design insight on making a space safer and easier to use without making it feel clinical, down to finish choices that hold up over time. The biggest bottleneck? Hiring quality people and finding partners who align with your standards. We get specific about what poor attendance and weak professionalism cost in margin, scheduling, and reputation, especially for a referral-driven contractor. Looking forward, Jessica explains why Red Saw is leaning into aging in place remodeling and home accessibility in Pittsburgh’s older housing stock, including lighting, flooring, doorway widths, and smart solutions that help people stay in the homes they love. If you care about customer experience, leadership, and scaling a service business without losing your name, this conversation will land. Subscribe for more founder stories, share this with a business owner who’s hiring right now, and leave a review with the biggest takeaway you’re applying next. CONTACT INFO: jess@redsawremodeling.com https://www.instagram.com/redsawremodeling/ https://redsawremodeling.com/ High Retention - Short and Sweet Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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