Epic Entrepreneurs

Welcome to Epic Entrepreneurs! What does it take to build a real and thriving business in today’s world? As entrepreneurs and business owners, we went into business to have more freedom of time and money. Yet, the path of growing a business isn’t always filled with sunshine and rainbows. In this chart-topping show, host Bill Gilliland; author of the best-selling book “The Coach Approach” leverages his decades of experience coaching proven entrepreneurs to make more money, grow the right teams, and find the freedom of EPIC Entrepreneurship.

Epic Entrepreneurs is a business podcast hosted by Unknown Host, with 0 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Unknown Host hosts Epic Entrepreneurs, a business show with 0 episodes published.

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  Epic Entrepreneurs

  Starting A Roofing Business After A Hurricane Takes More Than Hustle with Reed Brown, Roof Rangers

  Aug 19, 202630 min

  Owning a roofing business can look “easy” right up until the phone starts ringing at night, a crew needs an answer on a jobsite, and a customer wants perfection on a messy tear-off. We’re joined by Reed Brown of Roof Rangers, a residential and commercial roofing contractor serving Greenville, the Upstate of South Carolina, and beyond, for an honest look at what it takes to build a company when the work is nonstop and your name is on every detail. Reed shares why he launched Roof Rangers in October 2024 right after Hurricane Helene, what seasonality looks like in roofing, and how real-world constraints like permits and special requirements can become some of the most stressful moments for an owner. We also talk about the mindset shifts that matter most: taking emotion out of decisions without losing care for the customer, keeping the work fun even under pressure, and making tough calls when honesty and accountability slip. If you’re trying to grow a home services business, you’ll love Reed’s practical strategy for boosting conversions: offering a “good, better, best” estimate (Essential, Preferred, and Pro) so homeowners can see options upfront and have a better conversation about value, products, and scope. We wrap with Reed’s take on AI and tools in the trades, why boundaries protect both family and business, and what Roof Rangers is rolling out next, including custom copper and steel rain chains and the Greenville Home Show. Subscribe, share this with a business owner who needs it, and leave a review if you want more candid growth stories like this. CONTACT INFO: reed@roofrangers.us https://www.linkedin.com/in/reed-brown-26943829a/ https://www.roofrangers.us/ https://www.instagram.com/roof.rangers/ https://www.facebook.com/profile.php?id=61573527734567 Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  How Bertram’s Plumbing Wins With Fair Pricing And Reliable Service

  Aug 18, 202627 min

  You can tell a lot about a business by what they obsess over, and Caitlin and Daniel Bertram obsess over the basics most people mess up: showing up on time, treating customers with respect, and doing plumbing work the right way the first time. We talk with the owners of Bertram’s Plumbing about how a family-owned plumbing company grows in the real world, from residential service calls to commercial projects, gas lines, drains, and new construction, without hiding behind vague promises or flashy branding. We get into the behind-the-scenes decisions that matter for any local service business: how they think about fair pricing, why they sometimes work with customers who cannot pay everything up front, and what it felt like to quit full-time jobs and go all-in. Caitlin is candid about the learning curve of running a business when you know the trade but you are still mastering operations, leadership, and the numbers. We also talk hiring and training, why apprenticeships can be the answer when skilled labor is hard to find, and what separates a tech you can trust in a customer’s home. Then we zoom out to the bigger picture: competition in the trades, collaborating with other plumbers instead of treating everyone like an enemy, and why AI and automation are unlikely to replace hands-on skilled trade work any time soon. Caitlin also shares practical small business marketing advice that helped them expand beyond their immediate area, including Facebook, BNI, Chambers of Commerce, and builder networks, plus the simple truth that people buy from who they know, trust, and like. If you care about small business growth, plumbing entrepreneurship, and building a trusted local brand, you’ll get a lot from this conversation. Subscribe for more trade and entrepreneur stories, share this with a business owner who needs momentum, and leave a quick review to help more listeners find the show. CONTACT INFO: Info@burchamsplumbing.com Burchamsplumbing.com Facebook and Instagram are Burcham's Plumbing Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  What Would Change If You Treated Your Home Like An Investment with Kaylee Holley, HomeSmiles Virginia Beach

  Aug 14, 202644 min

  One tiny home problem can quietly turn into a five figure repair, and most of us do not notice until it is too late. We sit down with Kaylee Holly of Home Smiles Virginia Beach to break down what preventative home maintenance actually looks like for real homeowners, not as a perfect Pinterest checklist, but as practical habits that protect your biggest investment. We talk through the core services that prevent expensive damage in Virginia Beach and the wider Hampton Roads area: gutter cleaning, dryer vent cleaning, pressure washing, basic exterior checks, and spotting early signs of water intrusion. Kaylee shares the moment the mission became personal, when a small toilet wax seal failure led to major water damage and a costly floor replacement. From squishy floors to attic HVAC leaks and vent condensation, we dig into the “sounds normal” clues that should make you pause and get a pro set of eyes on your home. You also get the behind-the-scenes view of building a home services franchise: why customers often call in emergency mode, how staffing and hiring affect growth, and what “great customer service” looks like when someone is trusting you with their house. We wrap with a simple one hour weekend walkthrough you can do today, plus Kaylee’s take on AI, the future of the trades, and why a yearly maintenance plan can buy back your time and reduce stress. If this helped you think differently about homeownership and preventative maintenance, subscribe, share it with a fellow homeowner, and leave a quick review so more people can avoid the expensive surprises. What’s the first maintenance task you’re going to handle this week? Contact Info: Salesvirginiabeach@homesmiles.com Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  Why We Refuse The Buy-Today Discount Pitch with Celena Luster, The Window Source of Morgantown

  Aug 13, 202640 min

  High-pressure home improvement sales have trained homeowners to brace for impact, and Celena Lester is done with that. We talk with Celena, co-owner of Windows Source of Morgantown, about building a window replacement and door installation company on a simple promise: no gimmicks, no pressure, just honest service. From the first conversation, their goal is to educate customers on what actually matters, like energy efficiency, long-term durability, and why the cheapest option can become the most expensive mistake. We also get real about what growth looks like behind the scenes. Celena shares the moment their family business started to feel bigger than a job, record months in 2025 that carried into 2026, and why bringing their sons into ownership changed the stakes. We dig into the stress of seasonality in Morgantown, WV, the practical bottlenecks that can slow production, and what it takes to scale without lowering the bar on craftsmanship and communication. You’ll hear how they differentiate from big box stores and “sell it and forget it” contractors by supporting homeowners long after the last window is installed, including helping navigate warranty issues instead of sending people to an 800 number. Celena also explains a leadership decision many owners avoid: walking away from more work when trust is already broken, because protecting the team and the customer matters more than the transaction. We close with a look at AI and automation in the window and door industry, plus hard-won advice for family-run businesses trying to stay on the same team. If you like conversations about small business growth, customer service, leadership, and building a durable local brand, subscribe, share this with a business owner you know, and leave a review. What’s one “no gimmicks” rule you wish every contractor followed? Email: cluster@windowsourcemorgantown.com Socials: IG - https://www.instagram.com/tws_morgantown/ FB - https://www.facebook.com/TheWindowSource/ LI - https://www.linkedin.com/company/the-window-source-of-morgantown/ Website: https://windowsourcemorgantown.com/ Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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  Epic Entrepreneurs

  The Four Day Workweek That Starts With Cleaning A Van with Jesse Kellogg, Grinning Possum Wood Originals

  Aug 10, 202646 min

  You can feel it when someone didn’t start a business to “be their own boss”, they started because real life demanded it. That’s what makes this conversation with Jesse Kellogg from Grinning Possum Wood Originals so honest. We talk about the moment his promised construction hours vanished, how he began building anything he could out of a shed, and how he landed an enormous early project, a 56 foot porch, before he’d ever built a porch at all. From there, we dig into what actually grows a contracting and remodeling business: referral marketing, trust, and reputation. Jesse explains why he works almost entirely off referrals, how that changes the client relationship, and why doing the job right matters even when the work is hidden behind walls. We also get real about the parts of entrepreneurship people romanticise, especially “freedom”. Jesse breaks down the self-discipline and responsibility that come with owning the calendar and carrying the risk. If you care about time management, you’ll love his weekly system: using Mondays for ordering materials, reorganising the work van, and batching consultations so Tuesday through Friday stay focused. Finally, Jesse shares his next growth play, One Call Crew, a model built around pairing clients with licensed, insured trade pros while he oversees standards and relationships. Subscribe for more entrepreneur interviews, share this with a business owner who needs it, and leave a review. What part of running a small business feels like the biggest myth to you? CONTACT INFO: gpswoodoriginal@gmail.com Www.gpswoodoriginals.com Instagram: Gps_wood_originals_LLC Facebook: @Gpswoodoriginals Thanks for Listening. You may contact me or our team at https://billgilliland.biz/ All the best! Bill Please hit the subscribe button, leave us a 5 star review, and share this podcast. You can reach me at williamgilliland@actioncoach.com or at https://billgilliland.biz/

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