Estate Agency Leaders Podcast with Ian Preston

Estate Agency Leaders is the definitive real estate podcast for UK property professionals. Hosted by Ian Preston, this leadership podcast delivers honest conversations with forward-thinking agency owners and innovators.While other real estate agent podcasts focus on basic sales, we explore how elite leaders build culture, drive performance, and embrace CRM technology to stay ahead. From independent branches to national networks, get practical insights from those shaping the future of property. Join us and take your seat at the table with the people moving the industry forward.

Estate Agency Leaders Podcast with Ian Preston is a business podcast hosted by Ian Preston, with 20 episodes on record and a Required Pod Score of 80.

Ian Preston hosts Estate Agency Leaders Podcast with Ian Preston, a business show with 20 episodes published.

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  Episode #5

  From start up to market leader: Karl Judd on culture, scalability, and the future of agency

  Sep 22, 202645 minS3

  This episode features an in-depth conversation with Karl Judd, CEO and founder of Ashtons, exploring how a people-first culture and a measured leadership approach built the top-performing estate agency in Hertfordshire. Judd discusses his transition to CEO, sharing how strategic delegation and embedding clear company values allow the team to drive a ambitious 50% revenue growth target over the next five years. The discussion dives into the evolving role of technology and automation in real estate, detailing how eliminating repetitive, low-value tasks, such as saving 45,000 manual viewing feedback calls, enables negotiators to increase fee generation by up to 60%. Additionally, Judd shares his vision for the future of the high street, moving toward centralised operations while providing clients with round-the-clock transparency through digital tools.

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  Episode #4

  The reality of growth: Verona Frankish on leadership, psychology, and the path to profit

  Sep 10, 20261h 9mS3

  This episode features an in-depth conversation with Verona Frankish, CEO of Yopa, exploring her journey from growing up as the eldest of eight children in Northern Ireland to leading a major proptech brand. Frankish shares her leadership philosophy, emphasising the fundamental importance of building trust, creating psychological safety, and fostering a culture of healthy, open debate within senior teams. The discussion covers her strategic growth plans to evolve Yopa's trajectory through to 2030, alongside the practical deployment of AI and automated solutions to streamline repetitive processes.Additionally, Frankish reflects on her work with Women in Estate Agency (WiEA), detailing new hub initiatives aimed at empowering the next generation of property leaders and challenging the industry's historical lack of diversity.

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  Episode #3

  Kevin Shaw: Culture, scale, and the local touch inside the growth of Leaders Romans Group

  Aug 25, 202656 minS3

  This episode features an in-depth conversation with Kevin Shaw, Group Managing Director at Leaders Romans Group, exploring his 40-year career in property and the mechanics behind scaling a 300 branch estate agency network. Shaw shares his leadership philosophy, emphasising why "the price of independence is performance," the power of a values-led meritocracy, and how to maintain a local entrepreneurial spirit within a large corporate structure. The discussion covers the strategic evolution of the industry, including LRG’s pragmatic approach to AI, navigating multi-brand competition, and their new initiative to drastically speed up transaction times and reduce fall-through rates. Additionally, Shaw reflects on the vital role of a recurring lettings portfolio in building long-term business resilience and offers practical advice for small agency owners navigating today’s volatile property market.

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  Episode #2

  Nick Thring: Adaptability, acquisitions, and the power of two brands

  Aug 14, 202658 minS3

  This episode features an in-depth conversation with Nick Thring, discussing his 40-year career trajectory and his transition from frontline estate agency work into running a multi-brand business. Thring shares insights on his strategic approach to business expansion, detailing the acquisition of competitor brand Sears and the deliberate choice to maintain a two-brand, dual-website model to increase market dominance. He outlines how a collaborative structure allows both brands to work together, securing instructions that might otherwise be lost to third-party competitors. The discussion also explores forward-looking industry shifts, highlighting the integration of Greenhouse OS technology to automate basic administrative tasks, freeing up negotiating teams to focus on revenue-generating opportunities. Furthermore, Thring breaks down the introduction of upfront flexible fees, demonstrating its substantial financial impact on business cash flow and its role as a core support pillar for onboarding self-employed agents.

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  Episode #1

  The power of process: Charles Robinson on culture, standards, and achieving an 80% completion rate

  Aug 1, 20261h 6mS3

  This episode features an in-depth conversation with Charles Robinson, Chairman of Jones Robinson, exploring the power of rigid structure, discipline, and core values in scaling a highly successful estate agency. Robinson shares insights from his 40-year career, detailing how a strict adherence to operational standards and a commitment to measuring behaviours rather than just results has enabled his team to achieve an industry-leading 80% completion rate. The discussion covers practical management strategies, from implementing a unique commission scheme based on net instructions to maintaining sacrosanct diary periods for proactive client communication. Additionally, Robinson discusses his approach to succession planning with a young leadership team, the transition to digital workflows through Greenhouse OS, and navigating the opportunities presented by the Renters' Rights Act.

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