EXECUTIVE CIRCLE Podcast

The ServiceNow UK and Ireland EXECUTIVE CIRCLE podcast invites listeners to hear debate and discussion on the issues of the day, elevating conversation away from products to focus on the bigger business opportunities. Embrace knowledge, access new perspectives and help define the future.Visit the EXECUTIVE CIRCLE insights hub to discover more inspiring content and to join the community: https://www.servicenow.com/uk/executive-circle.html

EXECUTIVE CIRCLE Podcast is a business podcast hosted by ServiceNow Community, with 25 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

ServiceNow Community hosts EXECUTIVE CIRCLE Podcast, a business show with 25 episodes published.

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  EXECUTIVE CIRCLE Podcast

  Risk at Scale: Governing AI, Sustainability, and Responsible Technology at National Grid

  Jan 26, 202621 minS0

  <p>A conversation with Jody Elliott, Head of IT Risk and Sustainability at National Grid, on embedding responsible AI and sustainability at scale. </p> <p>In this episode of the ServiceNow Executive Circle Podcast, Jody Elliott, Head of IT Risk and Sustainability at National Grid, explores how sustainability, risk, and AI can work together to create real business value. Operating across critical national infrastructure in the UK and US, Jody shares why “good green operations are just good operations” and why sustainability and responsible AI must be embedded by design, not treated as standalone initiatives. </p> <p>The conversation covers: </p> How...

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  EXECUTIVE CIRCLE Podcast

  People, Skills, and AI: Transforming Talent for the Future of Financial Services

  Jan 26, 202624 minS0

  <p>AI, Skills, and the Future of Work at Aviva </p> <p>In this episode of the ServiceNow Executive Circle podcast, Kat Finch is joined by Dan Godfrey, Group People Transformation and Talent Director at Aviva, to explore how people strategy, technology, and AI are coming together to reshape the future of work. Dan shares how Aviva’s scale, legacy, and long history influence its approach to transformation, and why operational readiness, adoption, and change management are just as critical as the technology itself. From learning and recruitment to people technology and data analytics, the conversation highlights how HR and IT...

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  EXECUTIVE CIRCLE Podcast

  Reimagining Employee Experience at Diageo

  Nov 18, 202528 minS0

  <p>A conversation with HR leader Davis Aguilar on Diageo’s shift toward simplicity, agility, and world-class HR excellence. </p> <p>In this episode, Davis Aguilar—Global Head of HR Operations at Diageo, the global spirits company behind brands like Guinness, Johnnie Walker, Baileys, and Captain Morgan—shares how the organisation is transforming HR through operational excellence, cultural alignment, and smarter technology. He discusses the shift toward simplified workflows using ServiceNow and Workday, the importance of leadership sponsorship, and why cultural readiness is crucial when delivering change across 29,000 employees in 67 markets. </p> <p>Davis also explores the realities of transformation on the g...

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  EXECUTIVE CIRCLE Podcast

  Driving Transformation and Innovation at Ricoh Europe: Navigating Change, AI, and the Future of Work

  Nov 5, 202529 minS0

  <p>In this episode of the ServiceNow UK&I Executive Circle Podcast, host Kat Finch speaks with Nick Pearson, CIO of Ricoh Europe, about how the company has successfully evolved from a traditional manufacturer to a technology-driven services business. Nick discusses the complex macro trends impacting European organisations, from shifting business models and tightening margins to the growing need for operational agility. He reflects on Ricoh’s 20-year transformation journey, highlighting how the company has remained resilient by continually pivoting, empowering change-makers, and fostering a culture of innovation. </p> <p>The conversation explores the intersection of people and technology in driving di...

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  EXECUTIVE CIRCLE Podcast

  From Service to Strategy: How Kerry Group is transforming employee experience with AI and GBS.

  Oct 23, 202524 minS0

  <p>In this episode of the ServiceNow Executive Circle Podcast, Jacqueline McGirr, VP of Global Change & Employee Experience at Kerry Group, shares her journey and insights on transforming HR service delivery through technology, automation, and AI. Drawing from over two decades at Kerry, Jackie discusses the evolution of their Global Business Services (GBS) model, the importance of integrating IT and HR functions, and how they're using platforms like ServiceNow to streamline and enhance employee experiences globally. </p> <p>Jackie also reflects on the role of AI in enabling more human-centred support—balancing automation with empathy, upskilling employees for the future, and p...

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