Flexys Meets...

Flexys Meets is a coffee break podcast exploring innovation in the fintech, banking and collections industries. Host James Hill chats with industry leaders and experts, uncovering their strategies, challenges, and the technology shaping the future. Tune in for expert insights, fresh ideas, and practical advice from the people driving change.

Flexys Meets... is a business podcast hosted by Flexys, with 21 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Flexys hosts Flexys Meets..., a business show with 21 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #11

  Transforming credit unions, collaboration and financial inclusion: Flexys meets Not the Odd One Out

  Apr 15, 202517 minS2

  <p>Today, James chats with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out. </p><p>Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.</p><p>He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services. Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities. </p><p>This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.</p>

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  Episode #10

  Financial vulnerability, innovation & the future of debt support: Flexys meets MALG

  Apr 3, 202522 minS2

  <p>In this episode, James Hill interviews Bob Winnington, CEO of the Money Advice Liaison Group (MALG). </p><p>Bob discusses his background in banking and customer service and his nine-year tenure at MALG, a not-for-profit membership organisation. MALG brings together creditors, debt advisors, and regulators within the credit industry to support individuals in debt. </p><p>The conversation covers the challenges faced by the debt industry, ethical lending, and the role of technology in improving outcomes. They discuss industry collaboration, regulatory shifts, and the challenges of scaling debt support solutions.</p><p>Bob emphasises the importance of collaboration, innovation...

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  Episode #9

  Using AI to identify vulnerability, fostering trust and making data-driven decisions: Flexys meets Serene

  Mar 18, 202512 minS2

  <p>In this episode, James sits down with Savannah Price, Founder and CEO of Serene, to explore how AI and behavioural insights are transforming the way businesses identify and support vulnerable customers — before financial distress escalates.</p><p>Savannah shares her unconventional journey from geology to fintech, the personal experiences that inspired Serene, and how her company is reshaping the way firms approach consumer vulnerability. They discuss the challenges of balancing compliance, customer well-being, and commercial success, as well as the evolving role of AI in ethical and proactive decision-making.</p><p>If you're interested in the future of fintech, AI...

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  Episode #8

  Growth, internationalisation challenges and customer-centric product development: Flexys meets Paddle

  Feb 19, 202513 minS2

  <p>In this Flexys Meets episode, James Hill talks with Andrew Davies, CMO of Paddle, about enabling software companies to go global. </p><p>Andrew explains how Paddle handles payments, fraud, and international regulations, allowing businesses to focus on growth. They also discuss the competitive software landscape and Paddle’s data-driven approach to helping clients expand. </p><p>Discover how Paddle supports over 4,500 businesses in reaching a worldwide audience.</p><p><br /></p>

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  Episode #7

  Buy To Build, AI personalisation and evolving expectations: Flexys meets Plumery

  Feb 6, 202515 minS2

  <p>In this episode of Flexys Meets, host James Hill sits down with Ben Goldin, founder and CEO of Plumery, to discuss how financial institutions can modernise digital banking experiences. Ben shares insights on the challenges traditional banks face, including legacy systems, slow innovation processes, and regulatory constraints.</p><p>He explains Plumery’s unique buy plus build approach, enabling banks to accelerate transformation while maintaining flexibility and differentiation. The conversation delves into AI-driven personalisation, the limitations of traditional RFPs, and the evolving expectations of digital-first consumers.</p><p>Ben also reveals his vision for democratising advanced banking technology and sh...

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