For The Love of Revenue Cycle

Did you ever wish that you had a physician revenue cycle expert and mentor with over 20 years of experience whispering success secrets in your ear? That's exactly what you will get when you tune into For the Love of Revenue Cycle hosted by me, Vanessa Moldovan. My career and my life have brought me a wealth of knowledge and I can't wait to share with you. My passion is to help others in the industry to reach their full potential and find success in the wonderful, crazy world of physician revenue cycle. Whether you are a beginner, expert, physician, consultant, educator or just plain curious, each episode is designed to immediately apply to your career, business and operations. Join me each week as we tackle the topics, trivia and triumphs of revenue cycle. Let's discover our full potential together.

For The Love of Revenue Cycle is a health podcast hosted by Vanessa Moldovan, with 113 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Vanessa Moldovan hosts For The Love of Revenue Cycle, a health show with 113 episodes published.

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  For The Love of Revenue Cycle

  Ep. 56 - Front Office Excellence with Lisa Hoogstra

  Aug 11, 202638 min

  In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan speaks with Lisa Hoogstra, Senior Director of Revenue Cycle Front Office at Ivy Rehab Network, about why front desk teams are often under-resourced and how that impacts patient experience, billing accuracy, denials, and collections. Lisa explains how front-office work begins before the first visit through scheduling, insurance selection/registration, verification, authorizations, and setting clear financial expectations. She also describes her Front Office Excellence (FOX) program focused primarily on soft skills like communication, customer service, and leading from your seat to build ownership and critical thinking. 00:00 Why Front Office Matters 01:22 Meet Lisa Hoogstra 02:18 From Lab to Front Office 06:19 Before the First Visit 08:42 Hidden Burdens and Misunderstandings 12:42 Introducing the FOX Program 15:46 Building Ownership and Leaders 18:04 Results and Soft Skills Focus 20:35 Start Small Without a Program 26:42 Changing Culture and Respect 28:53 Tech Adoption and Change Management 34:12 Call to Action and Wrap Up

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  For The Love of Revenue Cycle

  Ep. 55 - Revenue Cycle Tech with Laura Miller

  Jul 28, 202642 min

  In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Laura Miller, founder and CEO of TempDev, about how to bring technology into the revenue cycle responsibly. They discuss why organizations often underuse existing system functionality, how automation can reduce manual work and avoid hiring, and why denial reporting is essential for pinpointing fixable causes such as credentialing, prior authorizations, coding, or front-desk insurance selection. 00:00 Welcome and Episode Focus 02:10 Meet Laura Miller 04:12 Bridging Tech and Rev Cycle 06:36 Practice Management Assessment 12:23 Automation Over Hiring 15:17 Red Flags and Root Causes 19:18 Denials Reporting Explained 22:03 Fixable Problems Upstream 23:13 Patient Pay Made Easy 25:03 Online Payments For All Ages 26:15 Building The Business Case 27:46 KPI Dashboards And Benchmarks 30:18 ROI Beyond Revenue 34:04 Fix Denials One By One 35:20 Listen Before You Build 37:07 Solve The Business Need 39:16 AI Hype Reality Check 40:35 Episode Wrap And Takeaways

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  For The Love of Revenue Cycle

  Ep. 54 - Orthopedic Coding with Lynn Anderanin

  Jul 14, 202643 min

  00:00 Welcome and Episode Focus 01:32 Meet Lynn Anderanin 04:51 Compliance Role and Audits 07:28 Modifier 25 Basics 10:42 Globals and RVU Breakdown 13:05 Auditing Injection Visits 16:28 E&M Templates and Cloning Risks 19:14 Legal Exposure and Note Specificity 21:54 Notes Not Black White 22:50 Audit Ready Compliance 23:44 Write Policies Down 26:22 Payers Versus Guidelines 27:19 Contracts Appeals Leverage 30:54 Provider Documentation Change 31:57 Pre Op Visit Confusion 34:08 AI Driven Downcoding 37:43 Modifier 25 Action Steps 40:13 Closing Reflections Outro

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  For The Love of Revenue Cycle

  Ep. 53 - Where Clinical Care Meets Rev Cycle with Molly Cuerto

  Jun 30, 202633 min

  In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Molly Cueto, a licensed professional counselor and COO overseeing five behavioral health clinics in Houston, about aligning clinical care with revenue cycle operations. Cueto explains why clinicians, trusted by patients, are often best positioned to discuss costs, emphasizing transparency to prevent cancellations and ruptures in care. 00:00 Welcome and Episode Setup 01:03 Meet Molly Cueto 02:29 Clinicians Owning Revenue Cycle 04:55 Documentation Culture Cadence 06:17 Front End Verification Workflow 07:23 Transparency Shift and Bottlenecks 11:20 Diagnosis Labels and Lifelong Impact 16:20 Rule Outs Versus Confirmed Dx 20:16 Building Billing Teams Over Time 24:09 Clinician Led Money Conversations 28:30 Collections With Empathy 30:42 Call to Action and Wrap Up 32:09 Host Takeaways and Sign Off

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  For The Love of Revenue Cycle

  Ep. 52 - Data Interoperability & AI with Kane Tomlin

  Jun 9, 202631 min

  In this episode of "For the Love of Revenue Cycle," host Vanessa Moldovan welcomes Kane Tomlin, who describes his path to state government work at the Mississippi Department of Health on data modernization and AI. They discuss how decades of point solutions created siloed public health data (e.g., TB and STI systems) that slow decisions such as infant mortality reviews, and how integrated, properly segmented data could automate case-file assembly for review boards and enable faster cause-and-effect learning. 00:00 Welcome 00:38 Meet Kane Tomlin 01:38 Kane's Career Path 03:30 Why Health Data Modernization 06:11 Dotcom Digitization Lessons 08:25 Keeping Humans in Control 08:47 Where to Find Kane's Work 09:30 Silos in Public Health Decisions 09:56 Infant Mortality AI Example 13:16 Blockers Privacy and Ecosystems 16:58 Responsible Integration and De-ID 20:11 What AI Enables in Healthcare 23:31 Pandemic Potential and Risks 25:41 Call to Action for Interoperability 28:47 Revenue Cycle Data Integrity Role 30:32 Closing

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