Fund/Build/Scale

After working for years in early-stage startups and as a journalist, here are three hard truths I’ve learned:1. Success in Silicon Valley hinges on connections, hard work and luck.2. Startups often fail because founders lack fundamental business knowledge.3. Real, actionable advice comes from those who’ve actually done it.There’s no such thing as “founder DNA.” If you’re willing to take on risk and invest years of your life in something that has maybe a 10% chance of paying off — less if you’re a woman or person of color — you can be a startup founder.Here’s why I founded Fund/Build/Scale:1. To help founders make fewer mistakes.2. To share successful strategies that can accelerate your go-to-market journey.3. To inspire more people to see themselves as potential founders. There’s a lot of overlooked talent out there, and we are missing out.This podcast is for anyone who’s interested in learning the basic skills required to launch a startup, secure initial funding and transform

Fund/Build/Scale is a technology podcast hosted by Walter Thompson, with 129 episodes on record and a Required Pod Score of 80.

Walter Thompson hosts Fund/Build/Scale, a technology show with 129 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

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  Episode #118

  What You Permit Is What Gets Produced

  Oct 2, 202650 minS2

  Most of us learn culture by adapting to one that already exists. We join a company, figure out what gets rewarded, who has power, what people say in meetings, and what they say after the meeting ends. Founders don’t have that luxury. They’re not fitting into a culture. They’re creating one, whether they mean to or not. SnapLogic President Molly Matthews has a more practical way to think about it: culture is what gets repeated. It shows up in who you hire, what you build, and how you treat customers. “For me, it’s the ethos,” she said. “It’s the energy in which you exchange details with colleagues. It’s how you show up to work.” We get into the first five hires, why “culture fit” is often the wrong frame, what to do with the talented-but-toxic employee, and we’ll end with a self-diagnostic you can run to see if your company is becoming the kind of place you meant to build. Watch this episode on YouTube RUNTIME 49:56 EPISODE BREAKDOWN (1:58) Molly Matthews on scaling through people (4:29) What company culture actually means (19:09) Why waiting for the perfect hire backfires (26:56) When grit turns into burnout (32:06) The Captain America problem: when talent hurts the team (38:37) Morale and culture are different problems (40:14) Choosing advisors and investors (44:47) What to look for in your first five hires LINKS Molly Matthews SnapLogic Grit: The Power of Passion and Perseverance , Angela Duckworth Radical Candor , Kim Scott Extreme Ownership , Jocko Willink and Leif Babin Are you building something that’s hard to explain? If so, that’s often a sign you’re working on something interesting, but it raises the risk that you’re missing out on fundraising, sales, hiring, and media opportunities. I help early-stage founders sharpen the narrative : what matters, why now, who needs to care, and why they’re the right team to make it happen. If you’re preparing for a raise, launch, important customer meeting, panel, or hiring push, I can help you pressure-test the story before the stakes get higher. Visit the Fund/Build/Scale website to learn more, or email fundbuildscale@gmaii.com SUBSCRIBE Get the Fund/Build/Scale newsletter on Beehiiv: https://fundbuildscale.beehiiv.com/ ↔️Follow F/B/S on LinkedIn: https://www.linkedin.com/newsletters/7249143254363856897/ Follow Fund/Build/Scale on Instagram: https://www.instagram.com/fundbuildscale/ Watch Fund/Build/Scale on YouTube: https://www.youtube.com/channel/UCFFH4cs2B1BKatPGs8SFRJw

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  Episode #117

  How VCs Judge Founders With No Track Record

  Oct 1, 202640 minS2

  What makes a startup worth backing if it has no product, revenue or meaningful traction to evaluate? Paige Craig, founder and managing partner of Outlander VC, invests at the idea stage, which means much of his job involves assessing founders before the usual signals exist. In this episode, Paige explains what he looks for instead: obsession with the problem, time spent with prospective customers, learning velocity, judgment, character and the ability to execute under uncertainty. We also get tactical about what founders can do before they have a product. Paige explains how to distinguish polite customer interest from an actual commitment, what early execution should look like, how to tell whether an idea has venture-scale potential, and how co-founders can pressure-test whether they’re actually working well together. If you’re still figuring out whether you have a startup, a venture-backable business, or just an interesting idea, this conversation offers some self-diagnostics you can run before you start worrying about a pitch deck. RUNTIME 39:40 EPISODE BREAKDOWN (1:46) "We aim to be the very first check into a founder, as early as possible." (8:01) Real problem versus interesting idea (14:53) Intelligence as learning speed (17:24) Knowing when to course-correct (23:13) "Character is the hardest thing for us to get right." (27:07) What execution looks like when there's no product, customers or revenue (34:58) Customer discovery: " What you want is someone who will commit clearly in the short term." (26:32) How to test how well your founder team is performing LINKS Paige Craig Outlander VC How Learning Velocity Can Make or Break a Startup Are you’re building something that’s hard to explain? If so, that’s often a sign you’re working on something interesting, but it raises the risk that you’re missing out on fundraising, sales, hiring, and media opportunities. I help early-stage founders sharpen the narrative : what matters, why now, who needs to care, and why they’re the right team to make it happen. If you’re preparing for a raise, launch, important customer meeting, panel, or hiring push, I can help you pressure-test the story before the stakes get higher. Visit my info page to learn more or email fundbuildscale@gmaii.com SUBSCRIBE Get the Fund/Build/Scale newsletter on Beehiiv: https://fundbuildscale.beehiiv.com/ ↔️ Follow F/B/S on LinkedIn: https://www.linkedin.com/newsletters/7249143254363856897/ Watch Fund/Build/Scale on YouTube: https://www.youtube.com/channel/UCFFH4cs2B1BKatPGs8SFRJw

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  Episode #116

  What Investors Learn When They Watch You Talk To Customers

  Sep 29, 202646 minS2

  Selling your pitch to an investor is one thing. Showing that you understand how to sell your product to customers is another. Amy Cheetham, partner at Costanoa Ventures, sometimes watches founders talk to prospective customers as part of her diligence. Those conversations can reveal how well they understand the problem they’re solving, whether they can absorb feedback and how effectively they communicate with the people they hope will buy what they’re building. In this episode, Amy explains what she looks for in those conversations, why learning to sell matters for founders, and how distribution can become a moat for AI startups. We also discuss what makes a strong early-stage narrative, how founders without an existing VC network can start building investor relationships, and a simple seven-day experiment for testing an idea with prospective customers. Watch on YouTube: https://youtu.be/GkTaPQ02NG8 RUNTIME 46:20 EPISODE BREAKDOWN (1:41) Costanoa "will invest really as early as you can imagine." (5:33) ”It's not just fundraising as a skill. We're understanding how founders sell to customers.” (21:38) If you can't explain it, you can't sell it (29:58) In the application layer, distribution is the moat (34:50) "My founder archetype has always been domain experts." (38:30) Start cultivating relationships with investors before you raise (44:07) Validate your startup's right to exist with this 7-day experiment LINKS Amy Cheetham Costanoa Ventures How to Run Efficient and Effective Early Stage Board Meetings , TechCrunch Ivo Marble Health Are you building something that’s hard to explain? If you’re building something that’s hard to explain, that’s often a sign you’re working on something interesting, but it raises the risk that you’re missing out on fundraising, sales, hiring, and media opportunities. I help early-stage founders sharpen the narrative : what matters, why now, who needs to care, and why they’re the right team to make it happen. If you’re preparing for a raise, launch, important customer meeting, panel, or hiring push, I can help you pressure-test the story before the stakes get higher. Visit the Fund/Build/Scale website to learn more, or email fundbuildscale@gmaii.com Learn more SUBSCRIBE Get the Fund/Build/Scale newsletter on Beehiiv: https://fundbuildscale.beehiiv.com/ ↔️Follow FBS on LinkedIn: https://www.linkedin.com/newsletters/7249143254363856897/ Watch FBS on YouTube: https://www.youtube.com/channel/UCFFH4cs2B1BKatPGs8SFRJw

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  Episode #115

  How to Get Through a Tech Layoff Without Losing Yourself

  Aug 26, 202649 minS2

  If you work in tech long enough, there’s a good chance you’ll go through a layoff. Either your own, or one that leaves you wondering whether you’re next. Shanon Olsen, COO of Henley Leadership, works with executives and organizations navigating growth, disruption, and change. In this episode, we talk about why layoffs should be understood as a cultural breakdown rather than a one-day event, what happens when founders build companies they aren’t prepared to lead, and why CEOs can delegate just about everything — except culture. I’ve been on both sides of this equation, so I asked Shanon about how to stay committed to your work without making your employer your identity, why it’s important to maintain relationships outside your company, how to assess whether a workplace is recovering after layoffs, and why staying in a job and exploring other possibilities don’t have to be mutually exclusive. RUNTIME 48:52 EPISODE BREAKDOWN (2:05) When does a startup stop being a startup? (9:37) If you're not ready to let someone go, you shouldn't be the CEO (14:57) Why layoffs are a "cultural breakdown" (19:56) How should the CEO behave after layoffs? (23:50) Building a culture that's resilient enough to weather layoffs (26:58) How to tell an employee WHY you're laying them off (32:38) " Identify what's your purpose outside of your position." (39:13) How to tell if your company is recovering after layoffs (44:23) Should you stay or leave after layoffs? Watch this episode on YouTube: https://youtu.be/vbunRx4FZIQ LINKS Shanon Olsen Henley Leadership Group Navigating Layoffs: Understanding the Impact on You and Your Team , Henley Leadership Group Who Do We Choose To Be , Margaret Wheatley Dunbar’s Number Johari Window Are you building something that’s hard to explain? That’s often a sign you’re working on something interesting, but it raises the risk that you’re missing out on fundraising, sales, hiring, and media opportunities. I help early-stage founders sharpen the narrative : what matters, why now, who needs to care, and why they’re the right team to make it happen. If you’re preparing for a raise, launch, important customer meeting, panel, or hiring push, I can help you pressure-test the story before the stakes get higher. Visit the Fund/Build/Scale website to learn more, or email fundbuildscale@gmaii.com Learn more Get the Fund/Build/Scale newsletter on Beehiiv: https://fundbuildscale.beehiiv.com/ Watch Fund/Build/Scale on YouTube: https://www.youtube.com/channel/UCFFH4cs2B1BKatPGs8SFRJw

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  Episode #114

  Before You Build in Senior Care, Figure Out Who Pays

  Aug 20, 202639 minS3

  America is getting older. Tens of millions of people are caring for parents, grandparents and other family members. The problems are everywhere, and many of them are painful, expensive and still poorly served by technology. That does not mean every care-related startup is a good business, however. Tatyana Zlotsky, CEO of A Place for Mom, joins me to talk about what founders need to understand before building for older adults and the people who care for them. We discuss why "seniors" aren't a single customer segment, how to conduct customer research in a market you don't know, and why founders need to distinguish between the person using a product, the person making the decision and the person actually paying for it. Tatyana also explains why private-pay and insurance-backed businesses require fundamentally different approaches, and shares the story of a founder who spent more than a year changing course after discovering he'd chosen the wrong customer. We also dig into AI. Tatyana explains why starting with what the technology can do is backwards, why proprietary customer data can create a meaningful advantage, and why founders should ask whether they're really building something that general-purpose AI can't already provide. This is a conversation about finding real problems, understanding who you're solving them for, and building businesses around customer needs instead of technology trends. RUNTIME 38:51 EPISODE BREAKDOWN (2:21) Tatyana Zlotsky’s path to A Place for Mom (4:46) Why senior care remains an underbuilt market (9:20) The real problems caregivers need solved (12:36) Why “seniors” aren’t a single customer segment (16:31) How to do customer research in the care market (20:35) Why “AI for X” isn’t a business strategy (24:02) Private pay vs. insurance: deciding who pays (26:50) What happens when founders choose the wrong business model (28:59) The senior-care product Tatyana wishes someone would build (33:24) What makes a care startup worth taking seriously (36:19) Why families shouldn’t wait for a care crisis LINKS Tatyana Zlotsky A Place For Mom Oura Fitbit Are you building something that’s hard to explain? That’s often a sign you’re working on something interesting, but it raises the risk that you’re missing out on fundraising, sales, hiring, and media opportunities. I help early-stage founders sharpen the narrative : what matters, why now, who needs to care, and why they’re the right team to make it happen. If you’re preparing for a raise, launch, important customer meeting, panel, or hiring push, I can help you pressure-test the story before the stakes get higher. Visit the Fund/Build/Scale website to learn more, or email fundbuildscale@gmaii.com Learn more SUBSCRIBE Get the Fund/Build/Scale newsletter on Beehiiv: https://fundbuildscale.beehiiv.com/ Watch Fund/Build/Scale on YouTube: https://www.youtube.com/channel/UCFFH4cs2B1BKatPGs8SFRJw Follow Fund/Build/Scale on Instagram: https://www.instagram.com/fundbuildscale/

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