Future of Service

Hosted by Jonathan Shroyer, Future of Service explores the future of work, customer journey, customer experience and customer engagement through engaging with today’s top leaders. Learn more at: https://missionmatters.com/author/jonathan-shroyer/

Future of Service is a business podcast hosted by Jonathan Shroyer, with 33 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.

Jonathan Shroyer hosts Future of Service, a business show with 33 episodes published.

Our AI reads these to draft pitches. Use them as grounding for a pitch that cites a real guest and a specific topic.

• 

  Episode #33

  The Hidden Profit Center

  Jan 28, 202527 minS0

  <p>We discuss Brett's new book  - The Hidden Profit Center</p><p>Brett Frazer is a Customer & Employee Experience Executive, with 18+ years in customer experience success, leading teams and organizations delivering world-class operations. I excel at driving customer and employee loyalty that improves organizational bottom line. Renowned for delivering operations excellence, leveraging best-in-class customer support cultures and infrastructures.<br><br>He is proficient at directing employee success across complex organizations from start-ups to multinationals to create measuring points to identify opportunities for improved employee engagement, connectedness, and career advancement. <br><br>Sunbasket needed to reduce customer churn due to po...

  ListenShow Notes
• 

  Episode #32

  Transfer of Experiences

  Oct 24, 202317 minS0

  <p>In this episode of The Future of Service podcast, hosted by Jonathan Shroyer, listeners are in for a treat as Jonathan sits down with the brilliant business consultant and strategist, Andrea Swanner. Andrea, the founder of MBA, shares her wealth of knowledge and experience, offering invaluable insights into building a strong foundation for new businesses.</p><p><br></p><p>Tune in to this episode to discover how you can transform your new business from surviving to thriving. Andrea Swanner's expertise provides a roadmap for entrepreneurs, guiding them towards building flourishing ventures and achieving their dreams.</p><p><br><...

  ListenShow Notes
• 

  Episode #31

  AI Cognition driving CX and the Human Experience

  Oct 10, 202319 minS0

  <p>Peter Voss, the CEO of aigo.ai, is renowned as an innovator, serial entrepreneur, engineer, and scientist. His life's mission revolves around bringing human-level AI to the world, aiming to optimize human flourishing. This ambitious goal, often referred to as the Holy Grail of AI, holds the promise of significantly reducing costs for various products and services. It also involves providing support from PhD-level AI researchers to address pressing issues such as disease, energy, and pollution. Moreover, Peter envisions empowering individuals through expert personal assistants, enhancing productivity, problem-solving abilities, and overall well-being. His dedication to this mission spans over...

  ListenShow Notes
• 

  Episode #30

  Human Design and Business Success

  Aug 1, 202315 minS0

  <p>Sunita Kumar, the founder of business alchemist, is a seasoned marketing veteran who identifies herself as the CEO (Chief Energy Officer). Her unwavering passion lies in catalyzing meaningful change through systemic progress rather than superficial fixes, seeking transformational experiences for all those involved.</p><p><br></p><p>Drawing upon her executive background rooted in classic business expertise, Sunita complements her skills with extensive entrepreneurial know-how, making her a well-rounded leader. She possesses the remarkable ability to quickly adapt, engage in conversations with anyone, navigate through uncertainties, and effortlessly grasp new technologies.</p><p><br></p><p>Over the...

  ListenShow Notes
• 

  Episode #29

  The Future of Work

  Jun 27, 202313 minS0

  <p>Host Jonathan Shroyer talks with Karl Swanepoel, the CEO of Revolancer, a rapidly expanding freelance marketplace with over 20,000 users. Karl, a tech entrepreneur based in the UK, shares his journey and vision for the platform.</p><p><br></p><p>Revolancer has garnered support from prominent investors, including London-based VC SFC Capital and notable angels such as Bob Skinstad, the former captain of South Africa's national rugby team. Additionally, their esteemed advisory board boasts the co-founder of Just Eat, a leading global online food delivery marketplace.</p><p><br></p><p>Through Revolancer, Karl aims to revolutionize the way...

  ListenShow Notes

Recent guests on Future of Service. Study who booked and why before you pitch.

Based on semantic analysis of episode topics and host coverage, this show is a strong guest fit for executives in:

Industry fit is computed by PitchCentric using vector embeddings of the show's episode catalog.