HCM Minds at Work

The HMC Minds@Work podcasts will bring thought-provoking success stories from the world of work. Designed to amplify success stories, from HR, payroll, time, talent, benefits, and global.

HCM Minds at Work is a business podcast hosted by ADP, with 16 episodes on record and a Required Pod Score of 80.

ADP hosts HCM Minds at Work, a business show with 16 episodes published.

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  Episode #25

  More than miles: Building loyalty, leadership and culture at PS Logistics

  Sep 28, 202622 min

  Drivers keep the economy moving, but keeping drivers engaged and committed requires far more than competitive pay. In this episode of HCM Minds at Work, host Christian Gomez welcomes Rachel and Jocinda from PS Logistics to explore how their team is tackling one of transportation's biggest challenges: attracting and retaining talent in a highly competitive labor market. They share how a focus on benefits, employee care and leadership development has helped create a culture where people feel connected to the organization and motivated to stay. Rachel and Jocinda also discuss the importance of change management, supporting employees through acquisitions and growth and preparing the workforce for the future through technology and innovation. It's a thoughtful conversation about building trust, developing leaders and creating an experience that keeps employees coming back, even in an industry known for high turnover.

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  Episode #19

  Kate Daly Lakeshore Recycling Rapid Growth Automation

  Sep 28, 202619 min

  Kate Daly, CHRO of Lakeshore Recycling (LRS), will discuss her organization rapid growth support strategy. LRS, a waste and recycling company with more than 50 sites, adopted ADP Lyric HCM after rapid acquisition growth exposed the limits of its paper-based HR processes. ADP unified hiring, onboarding, workforce management and payroll in a single system and extended access through mobile tools for field managers. The company reported that new acquisitions could be integrated within 30 days, onboarding time fell from 10 days to six, frontline turnover dropped by almost 12% year over year, overtime decreased by 18%, and audit preparation time declined by 60%. More LRS insights

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  Episode #22

  Purpose, people and performance: Supporting educators in a changing workforce

  Sep 28, 202623 min

  Educators play a critical role in shaping future generations, but attracting and retaining great teachers has never been more challenging. In this episode of HCM Minds at Work, host Christian Gomez welcomes Jennifer Foreman, chief human resources officer at Charter Schools USA. Together, they discuss the challenges of navigating a national teacher shortage, the importance of cultivating mission-driven cultures and why strong leadership is essential to the success of every school. Jennifer also shares how her team is using talent management, workforce analytics and HR technology to make work easier, develop leadership pipelines and create a better employee experience. It's a thoughtful look at how strategic HR practices can help schools strengthen communities while staying focused on student success. Reducing Teacher Retention for Charter Schools: CSUSA + ADP Lyric HCM

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  HCM Minds at Work

  What it takes to pay 42 countries on time (and get it right)

  Jul 29, 202610 min

  In this episode of HCM Minds at Work, Melissa Glennon, senior director of client marketing at ADP, speaks with Terry Boyd, executive director for global payroll, time and absence at Bristol Myers Squibb. Terry shares her decade-long journey leading payroll across 42 countries, transforming it from a patchwork of systems into a unified global human capital management (HCM) and payroll solution with ADP. She highlights the impact of major acquisitions; the efficiencies gained through standardization and how artificial intelligence (AI) tools are reshaping payroll validation to save time and improve accuracy. Terry also reflects on the importance of compliance, the value of strong , and her advice for organizations seeking to expand their global payroll strategy.

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  HCM Minds at Work

  Attracting top talent: How culture drives success at Cafe Rio

  Jul 29, 202621 min

  What does it take to create a people-first culture in a fast-paced restaurant environment, one that not only keeps employees engaged but also delivers a consistent experience for customers? In this episode of HCM Minds at Work, host Christian Gomez sits down with Cortney Worle, chief people officer at Cafe Rio, to explore how her team is shaping careers and building a culture of growth from the ground up. Courtney shares why “you can build a career here” isn’t just a slogan at Cafe Rio — it’s a lived reality, supported by training programs, English as a second language (ESL) initiatives and long-term compensation investments for managers. She also reflects on the challenges of rewarding talent, developing leaders and keeping communication impactful at scale, and how ADP has played a role in simplifying reporting and performance management so her team can focus on people, not paperwork. It’s a candid look at how Cafe Rio is creating careers, driving retention and building stronger connections across the business.

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