
Episode #25
Salesforce AI Readiness: Fix the Fundamentals First
<p>If you don’t fix the fundamentals, you merely accelerate chaos.<br> Salesforce AI readiness starts with data quality, process clarity, and governance—not demos.</p> <p>Everyone wants to “buy AI,” but few CIOs are willing to do the unglamorous work of fixing the Salesforce data and operating discipline that AI depends on. In this episode of Heartbeat: Tactical Insights for CIOs, Mike Sommer sits down with Phil, a veteran tech executive and CIO, to dismantle the myths around digital transformation, Salesforce customization, and when outside advisors help (and when they don’t).</p> <p>Phil makes the case that...


