Conversations at the Intersection of People, Design, and HospitalityHospitality Unpacked is the official podcast of NEWH, The Hospitality Industry Network, the global non-profit dedicated to education, scholarships, and building connections in hospitality.Each episode pulls back the curtain on the people, projects, and ideas shaping hotels, restaurants, and spaces worldwide. From rising stars and scholarship recipients to veteran designers, brand leaders, and manufacturers, we explore the voices driving the industry forward.Our content pillars—People, Design, and Guest Experience—guide every conversation:People: Mentorship journeys, scholarship success stories, and candid insights from hospitality legends.Design: Material deep-dives, trend forecasting, and product innovations that are shaping tomorrow’s interiors.Hospitality: Industry updates, operational success stories, and global perspectives on what’s next for guest experience.With professional production, thought-provoking
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Hospitality Unpacked with NEWH is a arts podcast hosted by NEWH, with 26 episodes on record and a Required Pod Score of 80. PitchCentric scores this show on Booking Probability, Listen Score, and live audience signals refreshed every 24 hours.
About the host
NEWH hosts Hospitality Unpacked with NEWH, a arts show with 26 episodes published.
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Episode #26
A Seat at the Table: Trisha Poole on Design Poole & shaping hospitality legacy design story podcasts
Apr 22, 202613 minS1
Growth is not accidental—it’s built with intention. This episode highlights Trisha Poole’s journey from the early stages of her career to founding and scaling Design Poole, Inc. into a globally recognized brand. From expanding across Florida and into Canada to shaping a distinct voice in hospitality design, her story reflects a commitment to vision, resilience, and strategic growth. Along the way, we briefly explore her connection to NEWH and the broader impact of her work on the hospitality industry—revealing a legacy defined not only by what she’s built, but by the influence she continues to have on the spaces, teams, and communities she touches.
A Seat at the Table: Trisha Poole on Design Poole & shaping hospitality legacy design story podcasts
Apr 22, 202613 minS1
<p>Growth is not accidental—it’s built with intention.<br /></p><p>This episode highlights Trisha Poole’s journey from the early stages of her career to founding and scaling Design Poole, Inc. into a globally recognized brand. From expanding across Florida and into Canada to shaping a distinct voice in hospitality design, her story reflects a commitment to vision, resilience, and strategic growth.<br /></p><p>Along the way, we briefly explore her connection to NEWH and the broader impact of her work on the hospitality industry—revealing a legacy defined not only by what she’s built, but by the...
The Staylist: EVEN Hotels & Wellness Integrates Design
Apr 15, 202621 minS1
<p>Wellness is no longer a feature—it’s a design philosophy.<br /></p><p>This episode offers an inside look at the design transformation of EVEN Hotels and how well-being has been thoughtfully embedded into the brand’s next generation. The design team behind the reimagined concept shares a holistic approach to wellness—one that recognizes balance, individuality, and choice as central to the guest experience.<br /></p><p>From nuanced color theory and biophilic cues expressed through texture and pattern, to a flexible definition of wellness shaped by each guest’s needs, this conversation unpacks how design can support bo...
The Thread: 2025 ICON of Industry, Chris Rice, on Building Legacy, Partnerships, and Longevity
Apr 8, 202610 minS1
<p>Leadership is defined not only by success, but by impact.</p><p>This episode honors Chris Rice as the 2025 NEWH ICON of Industry, exploring his enduring relationship with NEWH as a Corporate Partner and the values that have shaped his leadership journey. Through reflection and insight, we examine the influence of his work across the hospitality industry—highlighting a legacy built on partnership, purpose, and lasting contribution.</p>
Innovations: From Concept to Commitment, The Evolution of Sustainability in Hospitality
Apr 2, 202648 minS1
<p>Hospitality is transforming faster than ever, with greener practices quietly reshaping hotels and restaurants from the ground up. Resource use, design choices, and operations are being reimagined to reduce waste, save energy, and create lasting impact. In this episode, we explore how GreenVoice by NEWH is helping turn sustainable ideas into everyday action.<br /></p><p>The conversation covers the real challenges the industry faces, including costs, evolving guest expectations, and balancing eco-friendly practices with top-notch service. Practical examples include cutting single-use plastics, reusing existing buildings, and rethinking housekeeping routines. We also highlight how better product information, clear certifications...
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